BAT is evolving at pace into a global multi-category business. We are on a mission to decrease the health impact of our industry.
To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!

British American Tobacco Romania has an exciting opportunity for a Process Improvement Analyst in Bucharest. 

The Process Improvement Analyst (PIA) for O2C Area within the O2C E2E uses their extensive process expertise to support the design of efficient process and system solutions and to support enablement of the transformation initiatives.

Your key responsibilities will include:

Business and OperationalEngages with GBS O2C Hubs, CoEs and business representatives for the respective functional area to identify and validate process improvement and define efficient solutions for gaps identified.Participates in the functional global process improvement, alignment, and decision-making forums [Focus Groups and Design Review Group Meetings] communicating proposals and giving to the solutioning approach.Supports the progression of local/regional/global system and process changes [permanent or temporary – waivers] ensuring that the accurate governance and controls are consistently applied.In collaboration with relevant IDT representatives, GBS teams and other relevant teams, provides input on the process (re)design and supports the implementation of related system changes / new tools Supports the development of action plans for variances as identified throughout the quality audit process and implements corrective and preventative actions.Supports on the effective project management of all relevant initiatives’ portfolio [small/medium size], supervising implementation, progress against the plan and ensure action plans are in place to mitigate identified risks.TransformationSupplies to the identification of continuous improvement initiatives [small/medium size] and the efficient design/re-design of the O2C template for the allocated process area, but also cross-functionally/cross-sub-functionallyMonitors benefits delivery for the improvement initiatives.Supports the building of reasons that provide compelling guidance on how proposed change will create bring value business moving forward.Monitors the accuracy and relevance of performance standards including the evaluation of performance metrics, reporting, and making recommendations as required.RelationshipEnsures close working relationship with Functional CoE teams, Functional DBS teams, GPE Teams as well as other stakeholders as requiredInteracts and provides valuable points of view with teams and collaborators and give to productive decision-making conversationsCommunicates efficiently via all channelsCollaborate with other teams to exchange knowledge, standard processes, and opportunities for improvementPromote strong partnership and cross functional/departmental collaboration.

What are we looking for?

EXPERIENCE

Confirmed expertise in the relevant O2C functional areas [Transactional Finance, Reporting, Product Costing] in a multinational environment with at least 2-3 years’ experience in a similar role focusing on process improvementGood IT understanding of O2C technology field (validated experience is an advantage)Relevant practice in applying continuous improvement frameworks, methodologies, and toolsPractical experience in handling project assignmentsRelevant working experience in a multinational matrix organization

SKILLS (Technical / Functional / Leadership)

Ability to develop, communicate and deliver clear action plansGood business insightSolution approach and out of the box thinkingCommit to resultsChange leadership skills

EDUCATION

Education: University Degree or equivalent experience

Please notice this is a fixed term opportunity: 31/12/2025

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.