AAA Club Alliance is currently seeking a Process Improvement Analyst to join our team.

Process Improvement Analyst responsibilities are:

Conduct targeted large scale process improvement initiatives to determine how these processes can be completed in an effective, efficient and cost effective/saving manner. 

Perform data gathering, process mapping, root cause analysis and performance trending in order to develop appropriate process improvement recommendations.

Design, develop, and execute processes or projects and work with process owners or project team members throughout all phases of planning, implementation and control.

Obtain appropriate sign-off of process maps and detailed requirements analysis from business representatives.

Maintain dashboard of process improvement initiatives including but not limited to determining the fiscal impact of recommended efforts, measured impact and recognizing/quantifying success. Document findings and improvements on a project by project basis reflecting revised or new operational and systematic processes.

Use data to make recommendations to continue or terminate the effort as appropriate. 

Interview various stakeholders including contractors to ensure all aspects of the process inputs are captured.

Assist in the development and presentation of challenge process workshops or other such Total Quality Management or process improvement sessions that enhance the Automotive Solutions’ understanding, support and engagement of a disciplined approach to process improvement.

Minimum Qualifications are:

Associate degree or equivalent in Business or related field and two (2) years of experience working as part of process/ project team.

3 – 5 years of relevant experience with business analysis work for business process improvements.

Formal Six Sigma or Lean Six Sigma Green Belt or other Process Improvement methodology certification preferred, with expectation that the certification would be complete within 1 year.

Possess and maintain a valid driver’s license with a satisfactory driving record and have the ability to travel.

Excellent organizational, interpersonal, facilitation and communication skills (oral, written and presentation) to enable accurate completion of assignments and constructive interaction with others.

Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Internet.

Effective project management skills.

Experience with flow modeling visualization tools (ie: Visio); Demonstrated ability to document work flows and requirements effectively.

Knowledge of change management methodology.

To the qualified candidate, we offer:

A competitive salary commensurate with experience

Annual Bonus + Annual Merit Increase Eligibility

Hybrid schedule available

Health & Life Insurance

3+ weeks of paid time off accrued during your first year

401(K) plan with company match up to 7%

Professional development opportunities and tuition reimbursement

Paid time off to volunteer & company-sponsored volunteer events throughout the year

Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, and Short Term/Long Term Disability

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.  It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

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