Our client, a leader in the financial services industry, is seeking a Process Improvement & Automation PM (IT Program Manager V) to join their team. As a Process Improvement & Automation PM, you will be part of the Operations team supporting various project initiatives. The ideal candidate will have strong critical thinking skills, excellent communication abilities, and a keen attention to detail which will align successfully in the organization. **Job Title:** Process Improvement & Automation PM (IT Program Manager V) **Location:** Charlotte, NC **Pay Range:** $64.50 per hour **What's the Job?** + Manage processes and improve methods and procedures to enhance operational efficiency. + Identify and define new process improvement and automation opportunities, collaborating with development partners for implementation. + Conduct comprehensive data analysis and reconciliation within the financial institute's middle office or operations group. + Oversee project deliverables, managing timelines and reviewing status with project teams. + Translate business requirements into actionable insights for development teams, ensuring alignment with project goals. **What's Needed?** + A minimum of 5-10 years of relevant experience in data analysis and reconciliation within a financial institution. + Strong analytical skills with the ability to interpret data and provide ongoing results in a comprehensive manner. + Proficiency in SQL or equivalent for querying and analyzing data, along with experience in reporting packages. + Excellent organizational and project management skills, with the ability to multitask and meet deadlines. + Experience working in a Technology group, with knowledge of Global Financial Crimes Technology being a plus. **What's in it for me?** + Opportunity to work on impactful projects that drive process improvement and automation. + Collaborative work environment with diverse teams across the organization. + Gain valuable experience in a leading financial institution. + Enhance your skills in project management and data analysis. + Be part of a culture that values innovation and continuous improvement. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.