Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. **Position Summary** Responsible for business process improvements including design, development, integration and implementation of process, organization and technology solutions. Provides team and project leadership to help facilitate organizational realignment, continuous process improvement, and change management. **Essential Responsibilities** + Analyze business processes to identify and document process issues that are inconsistent within Delivery, unnecessarily complex, contribute to wide variation, add cost without value, impede the ability to fulfill obligations and apply appropriate charges, and contribute to customer dissatisfaction. Provide specific process improvement recommendations to increase productivity, profitability and customer satisfaction. + Lead cross functional teams to manage process improvement projects to successful implementation by: 1) articulating key business issues, clarifying project objectives and linking to key business objectives and the company's overall strategic direction, and defining project scope; 2) understanding market and internal needs, competitor and non-competitor capabilities, and technology; 3) creating the vision and designing the new process, organization and technology solution; 4) performing gap analysis and preparing business case for change (benefits and costs); 5) defining process, system and training requirements, and key performance measures; 6) planning implementation; 7) developing solution; 8) implementing solution; and 9) transitioning to continuous process improvement (measure results). + Gain organizational buy-in and communicate the critical elements of process improvement solutions to stakeholders, employees, trade allies and customers. + Create change management plans for process improvement projects which integrate organizational and technology changes. Effectively manage and assist others in managing change. + Collaborate with business process owners to ensure process implementation includes alignment of organizational structure, roles, responsibilities, and performance measures and training plans for employees and teams. Performs field testing fact based evaluations and recommends control improvements. **Minimum Requirements** + Bachelor's degree in business, engineering, marketing or related field; or an equivalent combination of education and experience. + Five years experience in business planning, organizational and process management, process improvement, marketing or operations. + Project management experience **Preferred Requirements:** + Programming experience - Power BI/Dashboards/Data Visualization As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com . Non-Bargaining The anticipated starting base pay for this position is: $81,000.00 to $115,867.00 per year This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. Deadline to Apply: 11/26/24 EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF) **ACCESSIBILITY STATEMENT** Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.