Process Improvement Engineer

 

 

Why WWT?

 

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

 

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.

 

Want to work with highly motivated individuals on high-performance teams? Join WWT today! We are looking for a Process Improvement Engineer to support our team located in Edwardsville, IL.

 

JOB SUMMARY: The role of the Process Improvement Engineer is to successfully lead and deliver process improvement outcomes within the supply chain organization in both physical and digital processes. The position is part of the Process Improvement team within the Supply Chain organization. Process Improvement Engineers lead the delivery of critical outcomes that help ensure operational scaling while reducing risk and ensuring 100% customer delight. The position reports to the Manager of Process Improvement and will have no direct reports. This position has the ability to perform in a fast-paced environment, working on multiple initiatives at once. They have the ability to make data driven decisions quickly, adjust work as priorities change, and communicate effectively to stakeholders within the organization.

 

JOB RESPONSIBILITIES:

Builds cross-functional teams, gain buy-in and alignment, provide solutions, and drive measurable improvement initiatives with stakeholders. Uses problem solving methodologies (ie: RCA, 5-why, fish-bone diagrams, etc.) to assess and create improvement plans, focused on fixing issues at the source Assesses bottlenecks and implements improvements in work processes to streamline and simplify workflow and achieve needed outcomes; implements effective control measures. Conducts a deep review of data and issues to quickly reveal the root cause of the problem. Devises methods for collecting data, performing complex data analyses, and delivering data and reporting to drive business outcomes. Communicates effectively at various levels within the organization. Assists team members in the creation of technical communication materials (e.g., policies & procedures, guidelines, presentations, visuals, messages). Demonstrates the ability to challenge the status quo and encourage break through thinking for improvement implementation. Able to identify or detect patterns that are not inherently obvious. Project management: Effectively breaks down complex projects into milestones, risks, and other appropriate groups to recommend and execute interim and long-term solutions to complex problems. Teaches and mentors others in the use of Lean tools and practices at various levels in the organization.