About The RoleThe Process Improvement Engineer I will be tasked with promoting and driving efficiencies throughout the TRR network. This will be achieved by learning processes and using both observed methods and analyzed data to identify opportunities and communicate recommendations. They will partner with the on-site operations teams to find best-fit solutions, and aid in implementations.

What You Get To Do Everyday

Technical documentation- Source relevant information required, recognize and make connections within processes to support clear documentation

Process observations and time studies- Recognize elements to capture, accurately record and summarize findings, identify opportunities inferred from results

Workstation design- Identify inefficiencies, test and implement changes

Engineered labor standards- Collect data for, and develop labor models for low to medium-variance processes

Labor planning- Identify and report on the factors that contribute to process flow

Root cause analysis- Trace back process steps to find the true sources of process disruption through observation or data analysis

Training- Aid in gathering training content for existing and new processes, support in training operators when necessary

Analytic Proficiency- Maintain reporting and documentation with high accuracy as directed, correctly interpret data and how it applies

Facilities design- Create production floor plans based on gathered requirements, propose optimal flows, aid in implementation

Performance management- Understand KPIs and relevant metrics, maintain relevant tools and reporting, use reporting to recommend and drive improvement

Presentation- Effectively communicate findings and answer related questions to audiences ranging up to senior management level

What You Bring To The Role

Minimum Requirements:

Relationship management and organizational planning and project management skills.

Knowledge of continuous improvement efforts and methodology.

Ability to influence clients, suppliers, and peers into adopting Best Practices.

Excellent communication skills- Verbal, written, listening, and interpersonal with the ability to transfer knowledge to others.

BS degree in Industrial Engineering, or a related field required.

Ability to Travel less than 10%

1 to 3 years experience-

Using Lean tools and methodologies

Workspace design using AutoCAD

Capacity planning

Developing work standards

Staff planning and labor modeling

Preferred Requirements:

MOST certification

Lean Six Sigma certification

Compensation, Benefits, + Perks

Employee Stock Purchase Plan 

401K with Company Match

Medical, Dental & Vision Insurance

Paid Parental Leave

Unlimited Discretionary Time Off (DTO)* and 10 Paid Company Holidays

* Unlimited DTO with Manager approval 

The expected salary range for this role is $70,786.00-$85,170.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.