**Work Location:** Toronto, Ontario, Canada **Hours:** 37.5 **Line of Business:** Enterprise Enabling Functions **Pay Details:** $76,800 - $115,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Job Description:** **Department Overview** The Wealth Process Excellence (WPE) is an integrated member in the Wealth Strategy and Business Enablement (SBE) team within Wealth Shared Services. We are best-in-class process excellence practice providing deep expertise, driving operational excellence, and delivering digitization & automation programs to enable TD Wealth to achieve its growth ambitions through a three-pillar approach: E2E Process Assessment - Create end-to-end process visibility into how TDW executes today and identify issues impacting business performance. Process Intelligence - Business Process Management (BPM) and hub to foster emerging technologies and explore use cases from TD Wealth Digitization & Automation - Support delivery of innovative automation projects delivering value and sustaining performance levels. **Job Description** Reporting to Manager, Wealth Process Excellence, the mandate of this role is to lead, develop and establish end to end sustainable process optimization with a focus on improving user experience. Following are the accountabilities: + Make an impact by getting things done, focusing on what matters, owning, and delivering superior results for all stakeholders in both the short and long-term. + Drive the three pillars in WPE as stated above ensuring processes are continuously optimized driving efficiency and productivity outcomes. + Deliver automation and workflow roadmap and build a rich pipeline of new opportunities. + Lead teams of business experts to review end to end Value Stream utilizing Lean Six Sigma methodology. + Conduct end to end process analysis, lead Kaizen sessions, and analyze existing data with an emphasis on improving user experience and increasing workflow efficiency. + Support key wealth initiatives & strategic projects in creating end-to-end process visibility and identify improvement opportunities. + Explore new emerging technologies to support new opportunity identification and enhancing process performance. + Build relationships with numerous partners and business leaders to plan and execute initiatives that support strategic business plans. + Present to senior leaders the areas of opportunity, provide clarity on recommendations and raise awareness of potential challenges. + Provide thought leadership around operational excellence, digitization, automation, investment prioritization and optimal resource planning. **Job Requirements** + 4+ years of proven track record and experience in leading Process Improvement initiatives + Advance facilitation skills with strong experience in leading end to end Value Stream assessment sessions and Kaizen sessions with participants from all levels of business including executives + Great written and verbal communication skills regardless of the level of the target audience + Good understanding of bank policies, regulatory requirements, and operational processes + Demonstrated leadership and project management skills by completing projects on time and within budget. + Ability to educate, advocate and negotiate. + Ability to work independently and within large team. + Ability to leverage strong data analysis skills to support project findings. + Demonstrated proficiency with Minitab statistical software, Excel, and ARIS **Other Education and Qualifications:** + University degree (Required) + Lean Six Sigma Green/ Black Belt certification (Preferred) + Wealth Experience (Will be an asset) + Previous design/execution of projects that required D&A and RPA capability ((Will be an asset) + Technology project experience (Will be an asset) **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td) **Additional Information:** We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. **Colleague Development** If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. **Interview Process** We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! **Language Requirement (Quebec only):** Sans Objet Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.