**Job Description :** **Job Title: Supplier Experience – Junior Manager -NAM region** **Reports To: Supplier Experience – Assistant Manager** **Work timing: 5PM to 2AM shift** **About us:** With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating. **About the Function:** Our Digital and Technology (D&T) team are innovators, delivering ground-breaking solutions that will help shape the future of our iconic brands. Technology touches every part of our business, from the sourcing of sustainable ingredients to marketing and development of our online platforms. We utilise data insights to build competitive advantage, supporting our people to deliver value faster. Our D&T team includes some of the most talented digital professionals in the industry. Every day, we come together to push boundaries and innovate, shaping the digital solutions of tomorrow. Whatever your passion, we’ll help you become the best you can be, creating career-defining work and delivering breakthrough thinking. **About the role:** **Context/Scope:** Diageo’s Global Business Shared Services (GBO) strives to use Diageo’s Operating Model by supporting standard processes and systems with effective and efficient shared services across Diageo. The Shared Services model currently supports Diageo Markets across the globe and is responsible for Financial Control, Source to Pay, End to End Commercial and HR. It also encompasses a significant part of the group’s Financial Planning and Reporting and Treasury activities (Accounting, Control and Performance). Shared Services locations include Budapest, Bangalore, Bogota & Manila. Supplier Experience/Source to Pay function will be part of End-to-End Supply and is a critical tower within Source (Global Procurement) under Supply. This position will be a part of the Supplier Experience team – AP. **Role Responsibilities:** Having End to end knowledge of STP process. Ensure that all queries are resolved promptly and courteously through either personal intervention or by having regular connect with market stakeholders. Manage parked and blocked items. Analyse daily blocked and parked report and ensure all outstanding items are kept to minimum. Performing GRNI reconciliations as per the schedule with accuracy. Identifying the open issues on GRNI and coordinate with respective team to clear the issues. Performing Key vendor reconciliations as per the schedule and ensure all the invoices are reconciled as per vendor statement. Contribute ideas, energy, enthusiasm, and support to the continuous improvement of the “Source to Pay” process. Provide input to monthly Service Review call and ensure main KPIs meet the target. Collaboration, Training & Development of Junior team members. **Experience / skills required** **Qualifications and Experience required:** + Bachelor's degree in a related field (Business, Finance, Supply Chain) or equivalent work experience. + Proficiency in SAP, Coupa & PowerBI + Minimum of 7 years of experience in a Source to Pay role, with a focus on critical metric monitoring and analysis. + Strong analytical and problem-solving skills, with the ability to identify trends and root causes of performance issues. + Excellent communication and social skills, with the ability to work effectively with senior partners at all levels of the organization + Familiarity with Source to Pay systems and processes – Especially Accounts payable + Ability to work independently and lead multiple priorities in a fast-paced environment. + Manage the team in absence of Line manager. + **This role requires working in night shifts-5PM to 2AM timings** **Barriers to Success in the role:** Lack of ability for: + Effective partner management + Inability to deliver performance metrics on time. + Difficulty adapting to change, multi-tasking and not being a team player. **Flexible Working Statement** Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one. **Rewards & Benefits Statement: TE** **Diversity statement:** **(RC)** Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. _If you require a reasonable adjustment, please ensure that you capture this information when you submit your application._ **Mandatory requirement- Should be OK to work in night shift(5 PM to 2 AM)** **Worker Type :** Regular **Primary Location:** Bangalore Karle Town SEZ **Additional Locations :** **Job Posting Start Date :** 2025-01-31 With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential. **DRINKiQ** What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (https://www.drinkiq.com/en-gb/)