**Country:** United States of America **Location:** CAF77: CCS - CIB 13995 Pasteur Blvd , Palm Beach Gardens, FL, 33418 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC and Refrigeration. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. **About This Role:** The Process & Transformation Specialist (Strategy & Planning) will support the optimization and enhancement of the supply chain planning processes to reach maturity objectives. The role will focus on standardizing work, socializing process changes, and ensuring alignment across the function to meet business objectives. They will be responsible for improving existing processes and systems leveraging best practices and industry benchmarks. **Job Description:** + Support the development and implementation of SIOP processes and best practices, in particular for the Aftermarket business + Collaborate with cross-functional teams to ensure alignment and coordination + Analyze operational data and metrics to identify trends, issues, and opportunities for improvement + Drive continuous improvement initiatives to enhance process efficiency and reduce waste or cost in the system + Monitor SIOP key performance indicators (KPIs) and identify any process gaps or issues + Facilitate or support training and upskilling sessions for the Strategy & Planning organization on processes and tools + Support efforts with SIOP related processes, standard work, policy, and training documents ensuring they are current and accessible + Point of contact for all SIOP process, standard work, and policy related inquiries specifically for Aftermarket + Provide support for strategic initiative and projects as they arise + Stay current on industry trends and innovations to inform process enhancements **Required Qualifications:** + Bachelor's degree + 5+ years of experience in supply chain planning or operations **Preferred Qualifications:** + Bachelor's degree in Supply Chain Management or Operations Management + Strong knowledge of supply chain planning concepts, methodologies, and tools (e.g., ERP systems, demand forecasting, inventory management) is highly desired + Experience in Aftermarket in the context of supply chain planning is highly desired + Detailed-oriented with excellent project management skills + Problem-solving mindset with the ability to adapt or shift to change + Advance skill in Microsoft suite of products (PowerPoint, Excel, Word, Teams) + Experience in consulting in Operations, Supply Chain Planning or Systems Implementation + Excellent analytical and problem-solving skills + Strong communication skills, both written and verbal **RSRCAR** **\#LI-onsite** **Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.** **Job Applicant's Privacy Notice:** Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice