Benefits

$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time) Matching 401(k) Excellent medical, dental and vision coverage Life insurance Annual Employee Salary Increase and Incentive Bonus Paid time off and Holiday pay

Pay Starting at: $29.45+ per hour based on experience

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

Position Summary:

The Procurement Advisor reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

 

The Procurement Advisor acts in a lead role on behalf of the NMHC Corporate Purchasing Department in maintaining the systems, processes, and providing training across all facets of the procurement of supplies, equipment, capital equipment and service related contracts; interacting with management, department and affiliate personnel, physicians, vendors and other suppliers; facilitates support of NM approved contracts and suppliers; ensures compliance and alignment to NM contracts, may negotiate pricing for non-contract covered categories; acts as a support and training resource for hospital departments and affiliates; lead process improvement activities, documents and updates Standard Work and Training materials; Conducts quality assessments and provides education as needed; Actively manages NM’s recall program ensuring all recalls are communicated and acted upon in a timely manner; Consistently supports team members to meet established departmental KPI’s in support of efficient and effective procurement transactions.

 

Responsibilities:

Core Purchasing Functions:

Manages and Monitors self in relation to meeting established SLAs and KPIs, and resolve issues in a timely manner.Processes assigned Purchase Orders using the NM ERP, consistent with NM policies and procedures.Consistently follows Standard Work protocols and participates in efforts to streamline, develop opportunities, and improve work processes.Responds to questions from internal customers within one business day.Supports their team members by serving as coverage for colleagues who are out of the office.Actively engages in department/team meetings by contributing and sharing observations and perspectives.Communicates and educates end users regarding procurement policies, procedures, processes, back-orders and supports the sourcing of alternative products if necessary.Maintains good communication with Accounts Payable, Master Data, Suppliers, EDI transaction center, and Distribution and Logistics Teams to resolve PO errors and match exceptions.Demonstrates proficiency in the use of the PeopleSoft procurement module.Works in conjunction with the Data Team, PCA’s, Vendor Team, and Accounts Payable Team by providing assistance with information to increase accuracy of data elements within the MMIS module of the ERP system and to resolve errors that occur throughout the P2P process.Provides Training and Support to internal Procurement colleagues and external end users as needed.Directs new vendor requests to the vendor portal for information and registration entry.Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contribution of others.Uses organizational and department resources efficiently and effectively.Presents a friendly, approachable professional demeanor and appearance.

 

Advisor Specific Duties

Resolves complex or critical situations involving systems, customers, staff, IT, and other supply chain management personnel; escalates to leadership as neededWorks in conjunction with the Data Team, PCA’s, Vendor Team, and Accounts Payable Team by providing assistance with information to increase accuracy of data elements within the MMIS module of the ERP system.Utilizes established reporting tools to measure department performance in comparison to KPIs, identify areas of opportunity, and collaborate with colleagues to develop improvement plans.Leads efforts to resolve P2P match exceptions by identifying pricing issues, macro supplier issues, collaborating with Accounts Payable, Master Data, and Suppliers, and providing recommendations to Procurement Colleagues for PO updates required.Develops and updates educational training content in conjunction with NM Academy for P2P programs for the NM organization; i.e. PeopleSoft Requisitioner Training, AP and Purchasing Overview, Procurement Card and New Manager Training and others as required.Works with Purchasing Agents and Buyers to facilitate requisition processing in response to Help Desk inquiries. Informs Leadership of potential issues related to unprocessed requisitions and resulting dissatisfied customer departments.Supports MDI, daily huddles, training, and standard work developmentMonitors daily activity to ensure compliance with policies and proceduresCollaborates with Master Data to ensure data integrity in PeopleSoft and EDI toolsDemonstrates advanced knowledge of healthcare supply chain management and procurement practices.Initiates corrective education and training of Purchasing Specialists and Coordinators related to procurement processes and standard work.Establishes and maintains proficiency in the use of PeopleSoft Procurement Contracts and contract repository software platforms.Conducts quality assurance audits on requisitions over $100,000 to ensure adherence to organization contracting and expenditure policies. Facilitates action and additional communication and follow-up as required.Communicates substantive contract provisions and potential business risks to NMHC staff and management as appropriate.Monitors the integrity of the ERP Purchasing Module and automated processes (e.g. Open/Closed PO’s, Dispatch Transmissions, Batch Jobs, and Requisitions).Identifies, investigates, takes action, communicates and follows-up on recurring ERP procurement module related issues or problems and notifies Leadership of any need to dialog with end users and/or their department management.Demonstrates a thorough understanding of NMHC Purchase Order Terms and Conditions, contractual policies and procedures; evaluates associated requisition documents to ensure consistency with policies and procedures.Has responsibility for the Corporate Purchasing Help Desk and e-Mail; facilitates problem resolutions, answers P2P related questions, educates to organization policies, and identifies necessary resources on behalf of customers and the Corporate Purchasing Department.

 

Recall Management

Serves as the subject matter expert, administrates use, maintenance, training, and build of hosted automated recall management systems.Processes assigned recall alerts in accordance with the Recall Policy and established procedures utilizing purchase history to properly deploy notices to impacted affiliate sites.Notifies and coordinates communications of corrective actions necessary to the appropriate individuals in a timely manner to address recalls.Coordinates Recall alerts from Suppliers, Manufacturers, FDA, or other organizations and responding to them with the appropriate degree of urgency.Serve as the liaison between NM and suppliers or manufacturers as necessary throughout the recall process.Collaborates with Risk Management, Safety, and Infection Control as required.Records all pertinent actions and relative documentation (emails, vendor response forms, query results, etc.) in each recall alert to retain sufficient historical activity for auditing purposes.Reports on status of system recalls and compliance to system committees and external stakeholders.

 

Additional Responsibilities:

Special projects and other responsibilities as directed by Procurement Services Leadership.Utilizes MS Office, i.e. Word, Excel and PowerPointSuperior customer service skillsStrong and proper communication skills and etiquetteWell versed in PeopleSoft and EDI TransactionsKnowledge of MMIS/ERP systems and Procure to Pay processAble to adhere and promote proper proceduresSelf-starter who takes ownership of the purchasing process and identifies opportunity for improvement

 

Qualifications

Required

5 Years of Progressive Healthcare Purchasing ExperienceExcellent written and verbal communication and presentation skillsOutstanding Customer Service SkillsComprehensive knowledge of healthcare supply chain processes and managementDemonstrated ability to analyze data to arrive at valid conclusions and provide recommendations and plans of actionSuperior critical thinking, organization, and priority management skillsSkilled in the utilization of MS Office

Preferred

Bachelor’s Degree10 Years of Healthcare Supply Chain ExperienceExperienced with managing automated ERP, inventory management, and transaction software systemsExperienced in ticketing systems such as Service NowExperience and with recall management and associated technology platformsExperience with supplier management and relationship development

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.