Lodz, Poland
9 days ago
Procurement Experience Agent

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Job Description

Job Description

Takeda Business Solutions (TBS) is a global function and key business partner for Takeda. TBS is committed to creating an exceptional experience where you feel supported & confident in our solutions, across Finance, Procurement, and HR. We create value for the business by freeing up employees’ time to better focus on patients and core operations.

The Procurement Agent is responsible for the delivery of procurement responsibilities within Takeda’s overall Source to Pay (S2P) process.

ACCOUNTABILITIES:

Walk-through assistance to users on existing buying channels and suppliers, accrual process and set-up new users’ profiles

Delivery of the end-to-end Procurement process in a compliant, effective and efficient way, with a focus on cycle time and improved user experience.

Correct and timely execution of non-contract related POs on behalf of the users, ensuring understanding of key requirements and translating business needs into actions in a timely and efficient manner

Managing the requests coming from the users, with a high focus on transactional activities (e.g. PRs and users settings or invoice management), supporting issues management and resolution, also with the support of the Sr. Procurement agents who will act as escalation, and ensuring effective and efficient responses are provided to the users for an improved people experience.

Address issues related to non-compliance to procurement and supplier management guidelines to the relevant TBS Teams, and recommend solutions in alignment with Sr. Procurement agents

Support implementation of global initiatives (e.g., eInvoicing, buying channels, P-Card, IVT, BuyEasy, …)

Ensure new vendors are being created only when strictly necessary and based on business needs, otherwise direct the users to existing vendors

Champion Continuous Improvement initiatives and be agents of change

Support supplier selection and on-boarding

Ensure all new vendors on-boarded are in line with existing policies and requirements and execute compliance checks on behalf of the users

Help ensure appropriate supplier compliance checks (TPRM) are performed and verified in order to minimize risk in the set up of new vendors to Takeda

Help Sr. Procurement agents ensure all information related to new and existing suppliers (except for Preferred suppliers) are provided on time and made available in the relevant systems

Support onboarding tasks performed via/by other TBS Procurement Solutions teams – maintain overview and control

Liaise with other TBS towers and GREFP and keep up-to-date with all relevant process updates or changes

Identify and implement opportunities for improvement and manage risks upfront, to help customers feel confident and supported

Ability to build collaborative relationships based on trust and respect, staying involved until the customers understand the proposed solutions

Track, monitor and report KPIs related to user experience as well as supplier enablement process for non-Preferred suppliers and Source-to-Pay user

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

Fluent in English and ideally business level fluency in the region’s primary operating language

Master or min. Bachelor degree and 2-3 years of relevant purchasing or supplier management/enablement experience

Knowledgeable in systems and processes for efficient management of vendor creation and deactivation processes

Knowledge of SAP Ariba, MDG, LINC and internal procedures and policies

Ability to set clear and realistic expectations and proactively provide updates on the way

Customer-focused and people oriented with high attention to details and committed to creating strong partnerships

Be holistic in providing responses, looking at the whole picture of the request and offering sustainable solutions

Be able to listen carefully to customers and be open to consult with them for process changes

Good understanding of all TBS Procurement roles and interdependencies or fast learning

Good time management skills and ability to prioritize tasks

Strong data-centric mindset, good ability to recommend improvements based on facts

Ideally experience or knowledge of offshore or shared service operating environments

TBS problem-solving and entrepreneurial mind-set - driven to create and innovate

What Takeda Business Solutions can offer you:

No investment we make pays greater dividends than taking good care of our people. We offer you a full range of benefits, such as:

Your Wealth

Competitive Salary

Annual Bonus

Referral Bonus

Social Fund (Christmas Bonus, Holiday Allowance etc.)

Employee Recognition

Your Health

Medical Care - various packages for the employee fully sponsored by Takeda. Family packages additionally paid by employee.

Eyeglass refund

Your Future

Group Life Insurance

Employee Capital Plans

A broad variety of learning platforms

Professional Growth opportunities including mentoring program

Next-Generation Series – our comprehensive offer of internal webinars available to all employees from day 1

Your Well-Being

Subsidized Sport Card

Takeda Sport & engagement teams

One additional day-off for voluntary activities

Fruits in the office, broad variety of coffee and tea

Flexible working hours and hybrid working

Employee assistance program

Onboarding trainings and support from an employee ambassador – “Tomodachi” – your buddy during the first month at Takeda

We don’t do ordinary – at Takeda we unite in diversity! Takeda is committed to creating an inclusive workplace, where individuals are recognized for the diverse backgrounds and abilities they bring to our company. We are continually improving workplace experience and accessibility for everyone, and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our Team.

#LI-Hybrid

LocationsLodz, Poland

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time
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