**Introduction** IBM’s procurement function oversees $17B in annual spend for IBM and nearly $100B in spend for our BPO clients through our procurement BPO delivery team and seeks to continually drive savings and increased value. IBM procurement provides IBM and our clients with end-to-end S2P services including spend analytics, category strategy, strategic sourcing across multiple categories, tactical buying and procurement operations, all governed by robust and adaptable processes and procedures **Your role and responsibilities** IBM is currently undergoing a procurement transformation that will transform internal procurement, making it an exemplar of digital procurement featuring IBM’s automation and AI capabilities and leverage this Client Zero environment as the catalyst to bring these capabilities to our procurement BPO clients. The Procurement Operations administration role is charged with completing administrative tasks in support of the procurement organization. This will include sending emails for email campaigns, supporting manual updates in the systems, and help with collating data as needed for the management to the business process This role includes the following core responsibilities: * Send manual emails to the suppliers as part of the * Obtain data for the sourcing operations team * Manage manual updates to work when automation is not possible * Work in a team to deliver quickly the requests. Reporting structure Supports the entire IBM procurement function. Reports directly to the Sourcing Operations Lead with frequent interaction with strategic sourcing, procurement transformation and internal stakeholders. Key Performance Indicators Example KPIs for the role include: * Efficiency of contract generation and time to close agreements. * Effectiveness of support to procurement professionals, responsible business owners, and internal stakeholders. * Simplicity of process with ensuring alignment with key control to requirements. * Degree to which AI and automation are implemented where applicable. * Display of flexibility with focus on being fair, honest and responsive. **Required technical and professional expertise** * Bachelor’s degree in business administration or related field. * Minimum of 1 year experience in procurement, or a related field * Strong analytical skills and a keen attention to detail. * Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment. * Able to take direction and complete work in a timely manner * Unwavering commitment to conducting business with ethics and integrity. * Ability to work independently and collaboratively in a team environment. **Preferred technical and professional experience** * Fluent English language skills * Excellent communication skills, with the ability to effectively interact with vendors, suppliers, and internal stakeholders. * Strong track record of teamwork, collaboration and flexibility * Operational * Strong understanding of procurement principles, contract templates, and contract management. * Proficient in contract drafting and first line negotiation technique