Description We are offering a long-term contract employment opportunity for a Procurement Specialist in Cleveland, Ohio. The role involves providing support to the enterprise Purchase-to-Pay (P2P) system, addressing technical and customer service needs, resolving invoice reconciliations, and assisting in the company's overall technology transformation. Responsibilities: • Offer high-quality support to end users by explaining the procurement process and guiding them on how to use basic and advanced features of the P2P system • Troubleshoot and resolve end-user access, order, and catalog access issues • Engage in the Invoice Reconciliation process when necessary to handle invoice price variances and issues • Build and maintain strong relationships with preferred vendors to streamline the invoice reconciliation process • Foster a strong working relationship with internal stakeholders across operations and corporate departments • Assist in P2P pricing and catalog management continuous business improvement activities • Identify areas of end-user risk and engage management early when signals indicate potential performance issues • Actively participate in process improvements throughout the P2P and other Procurement Processes • Provide project support to the P2P Support Team and support to the Sourcing Team as required • Become a subject matter expert in the functional aspects of the P2P System. Requirements • Demonstrated expertise in procurement processes and operations • Proficient in Microsoft Excel, Microsoft Word, and Microsoft PowerPoint • Excellent customer service and communication skills, both verbal and written • Ability to troubleshoot and resolve issues in a timely manner • Experience in handling invoices and reconciliations • Knowledge of supply chain management, variance analysis, and cost analysis • Strong leadership skills and the ability to work with various stakeholders • Ability to manage time effectively and prioritize tasks • Knowledge of Oracle and other procurement related software • Experience in process improvement and implementation of Agile methodologies • Ability to build and maintain relationships with vendors • Strong understanding of pricing strategies and negotiations • Quality assurance and process improvement skills • Deskside support and troubleshooting abilities • Ability to manage multiple priorities and meet deadlines. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .