Product Analyst - (Hybrid)
American Homes 4 Rent
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
Product Analyst
The Product Analyst is responsible for analyzing, evaluating, and optimizing the company’s platform products. Analyzes product performance and requirements, troubleshoots complex issues, and ensures products operate efficiently. The Product Analyst collaborates closely with cross-functional product engineering teams and business stakeholders to support and enhance product functionality.
Responsibilities:
+ Analyze current products and identify areas for improvement. Create detailed specifications and diagrams to guide product development. Develop and manage dashboards and reports to track key performance indicators (KPIs). Provide ongoing product support, addressing any issues that arise.
+ Research and analyze customer feedback through surveys, interviews, and user testing. Identify pain points and areas for improvement in the user experience. Work with the Product Team to develop and test new features and enhancements. Conduct User Acceptance Testing (UAT) and obtain stakeholder approval.
+ Collaborate with product engineering teams to deliver new products to end users. Provide assistance during the deployment and launch process.
+ Create and maintain technical product documentation, including specifications, user guides, and training materials. Communicate product updates and changes to internal and external stakeholders.
Requirements:
+ Bachelor's degree in business, marketing, economics, statistics, relative field or an equivalent combination of education and experience required.
+ Minimum three (3) years of experience in product analysis, market research, or a related role.
+ Proficient in data analysis tools and software (e.g., Excel, SQL, Tableau).
+ Experience in the tech or software industry preferred.
+ Familiarity with Agile development methodologies preferred.
+ Proficiency in data analysis tools (e.g., Excel, SQL, Tableau)
+ Strong analytical, data interpretation, and problem-solving skills; knowledge of statistical analysis and data visualization techniques; ability to work collaboratively in a team environment; and knowledge of market research methodologies and best practices.
+ Knowledge of data analysis techniques and statistical methods; understanding of product lifecycle and development stages; awareness of industry trends and best practices; and familiarity with customer behavior and feedback collection methods.
Build your career with us:
At AMH, we know what it takes to feel at home. That’s not just our product; it’s also our culture. We work to maintain a people-first culture of trust, belonging, and inclusion, where our employees are empowered to collaborate and take initiative. If you’re ready to elevate your career, we hope you'll consider making your home with us. Apply today and a member of our Talent Acquisition team will reach out soon! To learn more about our workplace, please visit amh.com/careers.
CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at http://employeeprivacy.amh.com/
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