I. Purpose of Position

The purpose of the Product Application Engineer, is technically manage open innovation projects from initial product exploration to market launch and post-launch promotion, drive organic growth in terms of product innovation for Hach China and Hach global.

II. Key Responsibilities

Tracks industry trends, competitors, and emerging technologies.Address application technical issues of the current product line to maintain product competitiveness.Identify water quality analysis hotspots and provide high return on investment projects for the company through technical and commercial evaluation.Ensure the product development process and subsequent market promotion by leading external innovation projects or participating in new product development.Leads Open Innovation projects as project manager, works closely with R&D, Service, Product Support team to ensure cross-functional resources and supports for Open Innovation projects.Manages Open Innovation projects through the OI processes, works with Product Managers in creating, executing and analyzing VOC plans; links prioritized customer needs in performance on product lines with focus on future product requirements including enhancements and break through.Prepare sales tools, such as value selling document, application note, for new Open Innovation product launch successfully.Training and field support for new Open Innovation product promotion to sales, marketing and channel partner.

III. Education, Background and Skill Requirements

Bachelor's degree from reputable university in a technical or business field or equivalent highly desirable.Relevant experience in project management, product development or business management.Familiar with water industry instrument and operation. 13 years relevant working experience is preferred.Good understanding of Voice of Customer research methodologies and applications (e.g. observational techniques, focus groups).Experience in project management tools and processes to manage multiple projects in parallel.Capable of working cross-functionally and cross-regionally through Leadership by InfluenceHigh energy, proactive, people-oriented and results-oriented approach to work and learningFluent in English.

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