Fidelity’s Workplace Investing (WI)/Healthcare (HCG) business units help employers offer successful benefit programs to improve their employees’ overall well-being. WI/HCG offers a broad range of integrated financial, health, and benefits solutions and provides innovative technology, strategic collaboration, outstanding service, and an engaging employee experience. WI/HCG is the market leader with ~30% market share serving 26K employer clients & 34M employees and administrating $3.0T in assets.
The Stock Plan Services (SPS) and NQ Deferred Comp (NQDC) Domain exists to focus and deliver upon the needs of our Stock Plan and NQDC Clients and their Participants. The domain focuses on four major tenets in operating principles and design decisions:
Delivering Customer Value: Listening and adapting to our customers’ (Sponsors and Participants) needs to deliver the best SPS and NQDC experience.
Enabling Growth: Developing new capabilities to attract prospects and enable us to enter new markets
Driving Scale and Efficiency: The opportunity to bring value in our market starts with reducing unit costs.
Diversity and Inclusion: Celebrating differing voices and perspectives in our products and our people.
As the Product Area Leader, SPS Private Market, you blend broad product and portfolio management expertise with an obsession for delivering business partner and/or customer value. You will help set the strategic direction for the Product Area and ensure continued alignment and prioritization in the work being delivered. You will set the vision and strategy within the Private Market Integration Product Area to drive our market expansion into the Private Market. You will work in an agile structure with teams oriented around strategic goals and delivering on our KPIs. As a leader, you will empower these teams, and associates to maximize value delivered through prioritization, creativity, innovation, collaboration, and decision making. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. You will partner with Fidelity Labs on the integration of the Fidelity Private Shares platform into the equity compensation ecosystem. You will help shape the overall Private Market platform strategy from early stage to late-stage support. You are committed to developing your own knowledge to bring the latest thinking to your role and to empower others with that knowledge.
In an agile structure, you be responsible for a group of Squads, Chapter Leaders and COEs around strategic goals, business partner or customer experiences, products or product sets, or platforms. You will lead a team of agile/product leaders who are focused on driving increased value through simplified experiences.
The Expertise You Have
Proven track record leading multiple, cross-functional teams across various products, customer segments, and technology platforms, in an agile fashion
Experience engaging with executive and senior (C-suite) internal and external customers and partners
Experience defining and leading sophisticated products and programs within the domain and across the business
Financial services experience, with private and public equity administration experience, a plus
Bachelor’s Degree required; MBA preferred
15+ years of work experience
The Skills You Bring
Experienced and inspirational people leader, skilled at setting strategic direction across multiple products, segments, and experiences while empowering, motivating and aligning others to deliver results to achieve that strategy
Ability to create a psychologically safe culture that drives debate and encourages all levels to challenge each other for the betterment of our business and our clients
Executive level experience leading the development of broad, complex, innovative solutions and product offerings aligned with and in support of the strategic direction of the organization
Strong communication, interpersonal and relationship building skills with which you influence and engage externally with customers and internally, across Fidelity and at all levels of the firm
Passion for developing associates and an ability to attract and retain hard-working individuals and teams, and a proven commitment to diversity and inclusion
You have a continuous improvement approach, are willing to challenge the status quo and push for new thinking, and enable an agile way of working
You take a data-focused approach to decision making, in day-to-day leadership and strategic tradeoff analyses
You have strong resource and financial management competence and successfully establish and maintain alignment with budget commitments
Familiarity with data integration & technology (e.g., APIs, data exchange technology, future technology direction)
Dedication to serving our clients and their participants—listening to client’s feedback and driving higher levels of engagement, simplifying their end to end experiences, engaging them in an inclusive manner, and setting them up for better outcomes.
The Value You Deliver
Advancing and enabling an agile and frictionless organization by showing and encouraging agile behaviors
Proactively partnering with the SPS & NQDC Leadership Team, other Domain, Product Areas, Chapter Area, COE, and Team leaders to:
Understand the needs of customers and business partners
Establish objectives and critical metrics that align with and enable delivery of strategic priorities and measure performance against agreed upon business, technology, financial, and people results
Evaluate capacity needs and ensure access to and the best utilization of resources through alignment of ongoing prioritization, evolution of the domain mission and customer sentiment and feedback
Remove impediments to delivering on strategic priorities and value
Responding to the needs of our customers, and the market, industry, and regulatory changes by continuously evolving and aligning strategic priorities
Sharing relevant insights, knowledge, and developments across the Domain
Encouraging continuous learning and development, a growth attitude and increased skill proficiency
Leading innovative growth strategies as part of Fidelity’s highest critical initiatives and attracting new customers, growing revenue, driving efficiency, and enhancing technology platforms.
Working with chapter squad leaders to develop technology roadmaps, to drive consistency in use of platforms and APIs to minimize duplication and manage IT costs
Certifications: