Description:

Responsible for updating parts designs, and new products

Responsible for troubleshooting customers’ equipment setups in the field, assisting in equipment setups, providing educational training on how to repair products, troubleshooting technical problems with host equipment, and diagnosing, analyzing, and repairing

Design/update top-cap/bracket drawings per changes in host equipment, and design change analysis

Troubleshoots/diagnosis breakers and attachment tools to maximize operational results in the field.

Reviews and monitors all warranty claims for proper administration

Creates technical manuals and performs customer training

Retrofitting and re-design of existing drawings

Liaison with Engineers on new product changes or issues

Ensures inventory records are kept updated and provides CSRs with details on new parts to be added.

Maintains, digitizes, and re-engineers’ legacy data, designs, and information

Sales and customer liaison to ensure proper equipment fit.

Researches and analyzes data such as customer equipment needs, specifications, and manuals to determine the feasibility of design and/or application

Skills:

mechanical, solidworks, inventor

Additional Skills & Qualifications:

Must haves-

Associate’s degree (A.S.) or equivalent; or 2 to 5 years related experience and/or training; or equivalent combination of education and experience

2 - 4 years experience

Autocad Inventor

Nice to haves-

Construction machinery

Hydraulic experience

For questions or to apply contact Chridavi@actalentservices .com

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.