Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

Teladoc Health is seeking a Product Lead to own the strategy and execution for the General Medical (Urgent Care) and Primary360 (Primary Care) telehealth product lines.  In this role, you will report to the Director of Product Management, Telehealth Solutions and will work with stakeholders to manage the roadmap and ensure we’re delivering enhancements to these product lines to improve the member, provider, and client experience.  This is an opportunity to help provide better healthcare options for millions of people and you will have a direct impact on the care these members receive each day.

Essential Duties and Responsibilities

Own the product strategy and roadmap for the Teladoc Health General Medical and Primary Care 360 product lines.

Collaborate with business, commercial, clinical, and technical stakeholders to identify opportunities and solutions.

Develop a deep understanding of member, provider, and client needs to deliver great experiences and exceed stakeholder expectations.

Foster an environment that enables your cross-functional team to innovate, ask questions, learn quickly, and deliver extraordinary results.

Use customer feedback, market trends, business initiatives, and data analysis to inform product innovation.

Write clear and concise product briefs to align on strategy and deliver equally concise product requirements to lead teams through execution.

Present to executive leadership on the progress and outcomes of the product initiatives you are driving.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No

Qualifications Expected for Position

8+ years of product management experience with a proven track record of delivering successful products to market.

Experience building enterprise product solutions from concept through delivery (0 to 1).

Experience in the healthcare industry delivering consumer-facing virtual care or digital health products.

Strong proficiency in product management best practices and processes operating at large scale.

Ability to work in a matrixed organization and with an extensive cross functional team

Comfortable with ambiguous problems and situations. Experience in proactively making sense of complicated challenges with minimal direction or oversight.

Excellent written, presentation, and verbal communication skills – highly skilled at articulating the “what, why, and how.” Strong executive presence. 

The ability to work nimbly across multiple projects, with fast-paced, iterative product development cycles. 

Demonstrated ability to prioritize and negotiate trade-offs for optimal value delivery.

Adept at both giving and receiving feedback in an innovative teamwork-driven environment. Strong contributor to team culture and problem solving with peers. 

Exceptional project management / organization skills, with superb attention to detail.

Bonus Qualifications

B2B2C experience – requires both a deep understanding of buyer/client needs and a passion for helping members with their healthcare journey.

Experience building telehealth products to facilitate care delivery.

Experience managing a P&L of product.

MBA preferred

The base salary range for this position is $165,000 - $185,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

#LI-SS2 #LI-Remote

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.