Position Summary:
We are seeking a technical, results-oriented Product Manager to join our dynamic Electromechanical Solutions (EMS) group team in Phoenix, AZ. As the Product Manager for Electric Strikes, you will play a crucial role in helping drive the growth of the business while working collaboratively with sales, marketing, training, and engineering to delight our customers. In this role your responsibilities will be focused on managing & evolving the overall product lifecycle of both new and existing LifeSafety Power & Securitron power management product lines and categories while leveraging data and market insights to measure the health and effectiveness of our go to market strategies. The ideal candidate is tenacious and detailed oriented with a strong technical acumen and analytical background, including exceptional communication skills, and a proven track record for driving growth.
Responsibilities: Gathering, documenting, analyzing and prioritizing product and customer requirements, defining the long-term product vision (3-year) & generation plan, while working closely with engineering, operations, sales, marketing, training & customer support teams to continuously perform while driving longer term revenue growth that meets or exceeds customer satisfaction goals.
Profile:
Bachelor’s degree (BS/BA) from a four-year college or university preferred; MBA is a plus. Three to five (3-5) years of product management experience in a related technical field. Tenacious, passionate, collaborative, innovation leader; Stimulates and encourages peer and customer involvement in ideation resulting in new products and business processes. Intelligent, creative problem solver, both logically and creatively. Proven ability to influence cross-functional teams without formal authority. Excellent written and verbal communication skills; Able to document and communicate well thought out ideas and concepts. Proven ability to create content, with excellent presentation and product training skills; virtually & hands on in person. Strong understanding of business; Costing, profit, gross margin, contribution margin, product life cycles.
Essential Functions and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
Work in collaboration with sales, channel management, marketing and training to support and managed the needs of our many channels & customers; recommend and prioritize new business opportunities and product feature requests.
Regularly analyze product program performance monthly/quarterly/annually as required to provide insights to stakeholders for continuous improvement. Required deliverables will include a monthly recap of the results YTD, 90-day forward looking outlook, training & marketing activities, software integration status, future product requirements or enhancements and competitor activities. Additional deliverables may include gap analysis, product discontinuation analysis, SWOT analysis, and PEST analysis.
Develop product category strategy, product roadmaps and product generation plans in collaboration with sales, channel management, marketing, and training teams; including, but not limited to facilitating and managing regular reoccurring quarterly product category reviews which includes sales results analysis & trends, demand planning, omni channel marketing and training needs in addition to reviewing product roadmap and generation plans. Identify opportunities for process improvements, automation, and innovation to enhance program effectiveness and efficiency.
Regularly perform pricing and competitive analysis by product family & sales channel in order to recommend strategies to improve market position, quality and costs in collaboration with Sales and Channel Management teams.
Work in collaboration with Sales & Channel Management to generate forecasts for revenue and unit volumes for assigned customers; including tracking margin by customer to improve profitability; including demand planning and forecasting to improve OFR and OTTS. Conduct tracking against goals and provide recommendations for strategic adjustments when needed to achieve goals.
Develop market requirement documents, product proposals, and financial business cases for all new product development projects to ensure design, features, markets, and profitability align with the organization’s business strategy in collaboration with Product Management and Engineering teams.
Establish omni channel marketing plans including collateral, tools and training materials to effectively promote and sell products. Define and implement channel-specific marketing programs and initiatives to drive partner engagement, enablement, and lead generation. This will include but not be limited to product definitions, application, vertical market and price positioning, associated items, and KPI’s for measuring results. Provide guidance and support to channel partners to maintain brand consistency across all channel marketing materials and communications in accordance with ASSA ABLOY brand guidelines.
Develop educational programs as required in coordination with training, sales, product management and marketing teams. Identify needs for education related to product overview, system design, application, configuration, upgrades, conversions, and tech tips.
New product introduction and promotional activities in collaboration with cross-functional teams; including coordination of product beta and functional field test (FFT’s) sites. This includes working with Sales & Channel Management to identify potential test sites, coordination with engineering of field installations, and monitoring of product test sites and results.
Maintain a proficient working knowledge of industry trends and any major competitors, their key products, and potential services. Provide regular updates monthly or on request.
Maintain a working knowledge of industry code and compliance requirements for keep product lines up to date to meet the needs of each EAC Software OEM for code and compliance requirements.
Conform with the organizations Cyber Security & ISO 9001/14001 requirements
Travel is required, up to two weeks per month.
Other duties may be assigned.
Education and/or Experience:
Bachelor’s degree (BS/BA) from four-year college or university, MBA a plus. Three to five (3 to 5) years experience in a related technical field; applicable credentials associated with access control technology products; experience in the field of access control integration with a full understanding of their requirements, design, usage and functionality; or equivalent combination of education and experience.
Supervisory Responsibilities:
The position does not have supervisory responsibilities.
This job is an in-office in Phoenix, Arizona.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.