Now Brewing – product manager – Store Platform Insights! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
In support of this mission, Store Operations oversees the digital platforms that govern the way we plan, build, operate and maintain our stores. The Product Manager assumes end-to-end responsibility for the strategic value, usability, and performance of one or more of these platforms. To be successful, the Product Manager needs to be skilled in managing complex and ambiguous initiatives while managing cross functional expectations - including but not limited to feature sets, problem areas, timelines, and change requests. They need to have a passion for building the right capabilities for our business and our customers balanced with the analytical rigor to test, measure, and iterate to deliver on the best experience and business value.
As a Product Manager, you will…
Be customer driven: work backwards from the customer, understand their problems and user journeys, and actively champion their success. Be a strategic thought leader: build the product strategy, articulate it in a simple and compelling narrative, define the product roadmap with requirements, and drive alignment with cross functional teams. Prioritize for impact: understand what success looks like, define it, measure it, and deliver on it. Collaborate and communicate: bring cross-functional teams (business SMEs, software engineers, data scientists, architects, designers, vendors, …) along with you on the journey through collaboration and clear communication. Think critically: understand our technology stack and influence future investments Launch and iterate: launch solutions and learn, then do it again -- iteratively deliver value by working through the entire product development lifecycle. Simplify and innovate: reduce complexity of the solutions and systems supporting our customers while pushing for innovation through experimentation of new data sets and capabilities. This team's collective impact directly supports the company’s top-level goal of achieving new store openings growth target and driving efficiency in operations across its global portfolio of stores.We’d love to hear from people with:
Bachelor’s Degree in Computer Science, Information Technology, Business, or relevant field Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (4 years) Demonstrated ability to work across technology and business teams to deliver customer facing features (4 years) Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (4 years) 4+ years of industry experience in a technology environment with a record of successfully delivering complex products
Preferred Qualifications
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.