INTL Agile Product Manager - BA06YY

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The Hartford is seeking a Product Manager to support our Global Specialty International portfolio. The Product Manager is a critical role that sets the strategic vision of the product(s) in the Global Specialty International Value Stream to deliver business outcomes. 

The Product Manager represents the voice of the customer to the entire International Value Stream, consisting of Agile Release Train(s), and links programme execution to the business vision. This role requires a high performing individual who is a thought leader able to prioritise multiple responsibilities, influence stakeholders, and collaborate across programme teams.

This role will be key to helping achieve The Hartford’s Global Specialty International division’s ambitious growth goals of to double the size of the business over the next 3 to 5 years while maintaining top tier RoE. The transformation of the underwriting and operations practices and processes through technology and digital migration is key to unlocking new business opportunities and process efficiencies to drive business growth.  We are maturing our Enterprise Agility across technology and business to accelerate our strategy.

Overview

Reports directly to The Head of International Strategy and Execution.Partners with key stakeholders to set the strategic vision for the digital products for all functions and all classes of business across Global Specialty International, including Underwriting, Operations, Exposure Management, Claims, Finance, and Actuarial.Has autonomy to guide the products to achieve the agreed objectives based on assessments of viability, feasibility and usability working with both in-house and external contractor developers.Key leadership role responsible for partnering with business and technology leaders to design solutions and ultimately implementing the technology changes to ensure we reach our goals.Build out a new function within The Hartford International to achieve our goals.

Job Responsibilities

Lead product execution for Global Specialty International’s Agile Value Stream, consisting of 3+ agile teamsMentor one or more Product Owners within the Value StreamAutonomously responsible for ensuring solutions deliver business visionEngage with business and technology stakeholders to identify product opportunities and implications across all functions and all classes of businessPartner with Product Managers and leaders for other Value Streams to leverage solutions across Global Specialty’s International and US divisionsStay current on internal, competitive, and industry technology trends to be a subject matter expert Represent the voice of the customer to the entire Agile Release TrainSet product strategy and alignment to business strategyProvide product vision and develop features to achieve itArticulate product vision to key business and IT stakeholders to ensure alignment with directionGuide the Agile Release Train in determining Programme Increment objectives, linking execution activities to business intentManage the program backlog, breaking down epics into features and prioritizing features to maximise business value; independently drives feature roadmapping Independently make prioritise/pivot/persevere decisions Accountable for the health and readiness of the program backlog, which may span multiple Product Owners and agile teamsEnsure the Product Owners in the Value Stream understand the items in the programme backlog and their business valueWrite features, including defining acceptance criteriaAccept completed features that meet the “definition of done” and quality expectationsValidate that the solution and feature functionality meet the product visionIncorporate feedback from system demosPartner with the Architects, POs, developers and business leads to ensure solutions will deliver the business vision.  Maintain change management plans for all key stakeholders and impacted usersMonitor and share execution, benefit realization, and post-release optimization progress, including risks and impedimentsAnalyse programme-level metrics to identify key trends and opportunities for continuous improvement within the ART Analyse business-level OKR/KPI impact of epics/features

Skills and Expertise

Relevant experience in product ownership, digital, technology, or related fieldExperience in the insurance industry preferredProficiency in agile methodologies and frameworks such as Scaled Agile Framework (SAFe), Scrum, Kanban, XP, etc.Preferred experience with agile lifecycle management tools (e.g., Rally, JIRA)Proficiency with Excel, PowerPoint, and MS Teams Strong collaboration and influencing skills, including ability to manage and negotiate with multiple stakeholdersExcellent written and verbal communication skills, with the ability understand audiences, tailor messages and influence outcomesExperience with analyzing data to identify insights, create hypotheses for testing, and drive new and enhanced customer experiencesExperience coaching and mentoring POs, significantly contributing to an Agile product management community of practice, and enhancing Agile product management maturity in their portfolio (e.g. hiring, upskilling) Self-motivated individual with experience handling multiple high-priority demands, managing expectations, and achieving objectivesExperience as an effective decision-maker

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