Product Manager (Individual Contributor)
Position Overview:
We are seeking a highly skilled and experienced Product Manager to join our empowered product team at HealthEdge. We empower our product teams to solve hard problems—customer problems and business problems—in ways that our customers love and that work for our business. Our product teams are cross-functional and durable, generally comprised of a product manager, a product designer, several engineers, and QE. We have divided our product teams into Value Streams (i.e., Claims, Billing & Financials, Enrollment, BlueCard, Integration, and Platform). Each Value Stream is mapped to a distinct stakeholder group in payers' organizations with the charter to deliver exceptional value for their stakeholders.
As a Product Manager, you will be part of one of the Value Streams, playing a critical role in driving innovation in healthcare and delivering products that truly make a difference in our customers' lives and the millions of members they serve.
The Product:
With HealthRules Payer, our integrated solutions suite includes the industry's leading, digital, next-generation claims administration processing system, business intelligence, integration capabilities, a unique to industry configuration and promotion application, and home and host processing support available on both public and private clouds. The fact is, a Core Administrative Processing System (CAPS) needs to do much, much more than just core administrative processing. That’s why HealthRules Payer has been ranked number one in its class among CAP Solutions. Besides delivering 90%-97% first-pass auto-adjudication rates and 99%+ accuracy, it enables our customers to react swiftly to the latest regulatory shifts and competitive pressures. It opens the door to new value-based reimbursement models, benefits plans, and provider contracts. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.
Your Impact:
Customer-Centricity: Deeply understand your customers and their needs. Ensure their voice is represented in all product decisions.
Empowerment and Ownership: Empower the product team with the autonomy to make decisions and take ownership of their products. Encourage teams to act as “owners” and drive their products forward to solve customer problems.
Data-Driven Decision Making: Utilize data and analytics to inform product decisions and measure success. Use metrics, user feedback, and market research to guide product development, feature prioritization, and strategy adjustments.
Agility and Speed: Move quickly and efficiently through the product development cycle, with a focus on delivering value to customers at a rapid pace. Adapt to opportunities or challenges swiftly.
Quality and Excellence: Maintain a high standard of quality in every aspect of the product, from user experience design to technical performance. Pursue excellence in products and processes.
Collaboration and Cross-Functional Teamwork: Encourage seamless collaboration between product managers, designers, developers, and other stakeholders. Work together from conception to launch, breaking down silos and leveraging diverse perspectives.
Continuous Learning and Adaptability: Promote an environment of continuous learning where experimentation, failure, and iteration are pathways to innovation. Adapt to market changes and learn from both successes and failures.
Think Big: Champion a vision that extends beyond immediate product features or market needs. Encourage ambitious goals and innovative thinking, exploring groundbreaking solutions and envisioning the broader impact of the work on the industry and society.
What You Bring:
Education: Bachelor’s degree in Business, Engineering, Computer Science, or a related field. MBA or advanced degree is a plus.
Experience: 3-5 years of product management experience, preferably within the healthcare industry, B2B Enterprise SaaS.
Customer Focus: Proven track record of understanding and solving customer problems.
Analytical Skills: Strong analytical and problem-solving abilities.
Communication: Excellent communication and interpersonal skills.
Agility: Comfortable working in a fast-paced, agile environment.
Technical Acumen: Understanding of software development processes and technologies.
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