Product Manager

Product Manager II

 

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

 

You Are:

As a Product Manager, you will be responsible to drive the planning, testing, and execution of large technology solutions. You will work with internal customers to collect and prioritize key business requirements in support of the technology solution roadmap and vision. You will collaborate with other product managers, architects, business analysts to rapidly conceptualize, prototype, validate and solve business problems and partner with engineering team to design and develop technology solutions that deliver exceptional customer experiences.

 

The Opportunity:

·       Collaborate with various internal customers (e.g., Order Management, Sales, Corporate Provisioning, Contract Ops, Revenue Ops, Billing) to understand their requirements for Order, Billing and Provisioning into a relevant, actionable roadmap.

·       Create business cases outlining projected impact for each initiative to be prioritized on the roadmap.

·       Drive alignment and communication with partners with conflicting demands.

·       Write detailed product requirements and end to end use cases to be used by engineering & design teams.

·       Effectively present information to technical or non-technical audiences ranging from team level meetings through to Executive briefs and updates.

·       Develop metrics to assess the success of products and features and determine necessary enhancements.

 

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

 

What you need:

·       5+ years proven track record in software product management for Quote to Billing, Provisioning, managing all aspects of a successful product throughout its lifecycle, development, and support.

·       Customer-centric approach with strong verbal and written communication skills.

·       Comfortable with interfacing with customers to understand their pain-points and needs and how to solve them.

·       Practical knowledge of business processes, enterprise applications.

·       Solid knowledge in Quote to Provisioning Management a must.

·       Ability to understand complex integrations and organizational structures that support enterprise, commercial and partner selling motions.

·       Proven ability to lead and align multiple partners across various levels of the organization and geographies.

·       Excellent conflict-resolution management skills; effectively facilitating teams to successfully resolve issues.

·       Attention to detail with a proactive attitude and the ability to work as part of a distributed team across North America and India.

·       Must be self-motivated and comfortable being held accountable for developing and executing plans and actions.

·       Education Bachelor’s degree in computer science, Engineering or equivalent. MBA or equivalent preferred.

 

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: California

Compensation Range: $110,400-$165,600

 

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

 

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

 

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

 

#UST

#CB

#LI-VB1