Collaborate with all stakeholders across Enterprise Platforms to leverage best practices and evaluate potential new opportunities and enhancements, share learnings across markets and Business Units, and enable demonstration of long-term value to American Express.
Works with customers, key partners, and colleagues to define a product vision and strategy that is aligned with the high-level product roadmap
Understands and applies new trends and market standard methodologies
Communicates and build consensus across disciplines in crafting the product roadmap.
Work with leadership to define and articulate a long-term product strategy and roadmap with clearly defined business metrics and targets.
Support development of appropriate tracking and reporting to track product performance post launch to evaluate future investment.
Produce return on investment analyses and optimization recommendations · Identify risks, challenges, opportunities, and business integration needs.
Enable cross-functional collaboration with relevant teams within the product scope.
Translates product roadmap into well-defined product requirements/user stories and acceptance test criteria
Leads and mentors associate product managers.
In conjunction with Director, supports the creation of a Product Backlog for a specific product.
Prioritizes and maintains the sprint backlog consistent with the Outcomes and Product Roadmap and performs story elaboration with the implementation team.
Partner with the design and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions.
Works closely with analytics and uses internal data tools to understand measure success and impact to critical metrics.
Reviews and accepts completed user stories.
Reviews/demonstrates sprint-related or general functionality with external partners and customers, including the Director of Product Management and other colleagues.
Coordinates communications and facilitates resolution of risks, issues, and changes tied to the product backlog.

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