3DX PDPO operation Analyst (GSR6), based in India, primary responsibilities taking care of 3DX software products that include providing on time support for 3DX users, work closely with service provider for the proactive monitoring, build metrics for the incident management, establish communication with customers for the regular incident status and build triage for problem/Change/knowledge management, he is responsible for 3DX Infra management, innovations to bring improvements in Application monitoring/observability such as Automation of jobs in CI/CD pipeline.