ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a seasoned Product Manager to join our Paper team within the E-commerce Product zone at The Knot. In this role, the products you will work on help couples find and customize wedding invitations, decor, and gifts/favors that inspire and delight. Our tools power our paper offerings across multiple brands and are integral to solving user pain points and meeting business goals. As a Product Manager focused on eCommerce, you will play a critical role in ensuring our platform's scalability and efficiency in rapidly adding new products to our storefront. You’ll be responsible for enhancing self-service capabilities, empowering our merchandisers and business stakeholders to manage the site independently. Your goal is to build seamless, scalable solutions that drive growth and improve operational agility, enabling our teams to deliver a superior shopping experience.  

We have built a world-class product development team and are passionate about growing product managers into masters of the craft. We have a rich product development program including monthly Product Schools, development budgets, guest speakers, meetups as well as a strong general focus on personal development.

RESPONSIBILITIES:

Always put our users first Be the domain expert for the business logic behind the Paper team Collaborate with engineering, design, writers, researchers, and the business to understand our users Drive outcome-focused execution - what matters most is how the product impacts our customers and our business Understand and analyze data pipelines, algorithms, and automated systems Collaborate closely with product leaders across the organization to ensure cohesion between your products and the overall user experience across our Invitations product

SUCCESSFUL PRODUCT MANAGERS HAVE:

BS in Computer Science or a related technical field, or equivalent experience 3+ years of experience in product management or a related role  A track record of shipping platforms which support business growth and operational efficiency  The ability and mindfulness to communicate clearly and collaborate effectively with many different audiences, including business partners and engineers  Analytical and problem-solving experience with large-scale systems Strong prioritization skills; great instincts when it comes to what matters, and experience making tough but smart trade-offs Experience with production systems for high traffic websites and services Experience with major CMS providers a plus