At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

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Product Manager, AI/ML

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Why We Have This Role

\n\nTo define the future of AI powered insights working with structured and unstructured data for experience management category \nBuild and maintain the business case for products, including market opportunity models, user personas, and top use cases\nManage the entire life cycle for multiple functional areas in our products, from the framing of the problem, to aligning the solution, to forming the plan, to delivering the implementation, to iterating to make the products world-class.\n\n

 

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How You’ll Find Success

\n\nPartner with stakeholders across the organization to understand enterprise customer needs and pain points related to AI.\nTranslate customer needs into actionable product requirements and roadmaps for the AI platform.\nPrioritize features and functionality based on market research, customer feedback, technical feasibility, and business goals.\nCollaborate with engineering and data science teams to define product specifications and ensure the platform meets customer requirements.\nManage the product development lifecycle from ideation to launch, ensuring timely delivery and high-quality standards.\nDevelop and communicate the product vision and roadmap to internal and external stakeholders.\nMonitor and analyze product performance using key performance indicators (KPIs) to identify areas for improvement and make data-driven decisions.\nStay up-to-date on emerging trends in enterprise AI and translate them into product opportunities.\nCreate compelling product presentations and marketing materials to drive adoption of the AI platform.\n\n

 

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How You’ll Grow

\n\nBy taking initiative and being adaptable in a dynamic environment\nThrough developing problem-solving skills and the ability to make data-driven decisions\nBy expanding your interpersonal skills and ability to influence across departments\n\n

 

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Things You’ll Do

\n\nDevelop & execute product strategy for AI powered experiences for Qualtrics products and services\nConnect with customers and understand end-to-end scenarios that matter\nDiscover and prioritize feature requests from prospects/customers, analysts, internal sources, and the market\nWrite Product Investment Docs; turn these into prioritized roadmaps\nManage work and execute with excellence across product, engineering, UX design and research.\nKnow the numbers for your product and market trends better than anyone\nLead product launches including working with marketing to take new features and capabilities to market\n\n

 

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What We’re Looking for on Your Resume

\n\nBachelor’s degree in Business, Marketing, Engineering, Computer Science, or related field.\n\n\n1-3 years of experience in product management, with at least 1 year experience in a technical domain (AI/ML, software, data analytics preferred).\nProven track record of successfully launching and managing AI or data-driven products.\nStrong understanding of the enterprise software landscape and the challenges faced by enterprise customers.\nExcellent analytical and problem-solving skills.\nAbility to translate complex technical concepts into clear and concise language for both technical and non-technical audiences.\nStrong communication and collaboration skills, with the ability to influence and build consensus across diverse stakeholders.\nExperience with Agile development methodologies (Scrum, Kanban) is a plus.\nExperience working with data science and engineering teams is a plus.\nFamiliarity with machine learning concepts is a plus.\n\n

 

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What You Should Know About This Team

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The AI/ML Platform team at Qualtrics has the mission to deliver new innovative product value that serves customers who chose Qualtrics as their strategic partner. That product value comes in the form of XM scenarios amplified by market matching and market-leading AI capabilities. 

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We are seeking an AI/ML Product Manager to join our growing AI platform team focused on the enterprise market. In this role, you will be responsible for the product vision, strategy, and execution of our AI platform, ensuring it delivers value to our enterprise customers. You will work closely with cross-functional teams including engineering, data science, sales, and marketing to bring innovative AI solutions to market.

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Our Team’s Favorite Perks and Benefits

\n\nThe satisfaction of empowering large networks through technology.\nThe opportunity to work with a diverse range of influential brands.\nA role that encourages personal growth and initiative within a growing business area.\n\n \nThe Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.\n \nQualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.\n \n​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act\n \nQualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.\n \nNot finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.\n

 

For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.

Washington State Annual Pay Transparency Range$108,500—$204,500 USD