Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in the Foreign Exchange (FX) team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Manages the relationships with our global FX partners Evaluates provider capabilities and recommends global partners based on both long and short-term business objectives Inquires about new products/services with existing partners, to increase value to JP Morgan Chase clients Analyses volume and cost data including areas to expand versus consolidate relationships Addresses potential issues in operations with partners, and expedite solutions Establishes metrics of success, with continued tracking and monitoring of existing partnerships

Required qualifications, capabilities, and skills

Experience in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Developing knowledge of data analytics and data literacy