At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. 

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

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Product Manager

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 Location: Reston, VA

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\nWhy We Have This Role\n\nTo scale Experience Management across organizations with tens to thousands of users\nTo power our license provisioning for our customers for accurate management and tracking for all customers\nTo provide our customers tools to grant users the exact permissions they need, with ease and at scale\n\n \nHow You’ll Find Success\n\nCollaborating with engineers and designers to ship Enterprise (Admin controls, user management) requirements\nBuilding empathy for core personas/users and translating this into product specification documents.\nEngaging with customers, sales, and stakeholders to drive product improvements and usage.\nUtilizing quantitative and qualitative data to inform decisions and success measures.\nCommunicating the value proposition to diverse audiences and collaborate on feature positioning.\n\n \nHow You’ll Grow\n\nBy taking initiative and being adaptable in a dynamic environment.\nThrough developing problem-solving skills and the ability to make data-driven decisions.\nBy expanding your interpersonal skills and ability to influence across departments.\n\n \nThings You’ll Do\n\nShip features for our Enterprise Administration\nProduce clearly written product specifications aligned with strategy.\nUnderstand customer needs and identify product improvements.\nUse data to inform your viewpoints.\nCommunicate product value and partner with go-to-market stakeholders.\n\n

 

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What We’re Looking for on Your Resume

\n\nBachelor's degree in Business, Marketing, Engineering, Computer Science, or related field.\n1-2 years of experience in a product-related role, preferably in tech/software.\nOwner’s mentality with adaptability and problem-solving mindset.\nStrong communication, interpersonal, analytical, and problem-solving skills.\nExperience with B2B customers and a track record of exceptional customer service.\nExperience with frontline or omnichannel experience management is beneficial.\n\n

 

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What You Should Know about this Team

\n\nThe product team is focused on providing solutions for large-scale organizational Experience Management.\nThe team works closely with brands and Fortune 100 companies to enhance customer and frontline experiences.\n\n

 

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Our Team’s Favorite Perks and Benefits

\n\nThe satisfaction of empowering large networks through technology.\nThe opportunity to work with a diverse range of influential brands.\nA role that encourages personal growth and initiative within a growing business area.\n\n

 

\n\nThe Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.\n \nQualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.\n \n​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act\n \nQualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.\n \nNot finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.\n