Role Proficiency:

Contributes in driving the Product Vision that addresses cross-domain market needs with strong business viability in line with the Product/Platform Portfolio and guidance from Managers. Assists Managers in delivering the desired product and platform outcomes from initial conception to implementation and support.

Outcomes:

      A strong evangelist of Product & Platforms Division’s Vision and Philosophy       Actively contributes in driving the product vision approach after sound product research and discovery through modern product discovery practises       Performs primary and secondary research; executes and tracks the product/platform strategy       Ensures clear and unambiguous translation of Product Value Roadmap of deliverables to enable the product team to complete work       Ensures adherence to the Product Value Roadmap set by Product Managers and Product Leadership       Drafts user stories and ensures they are clearly understood by the cross functional product teams       Ensures Product requirements are gathered and prioritized       Ensures commitment to and tracking of clear Product Metrics under guidance from Managers       Drives the execution of product development in collaboration with Product Team members comprised of Product Design Technology & Data Science   Tracks/drives Product Metrics and success goals under the guidance from Managers   Adherence to modern product management practises and standards; providing periodic status updates   Supports Product Managers and Senior Product Managers in product demos   Supports in achieving the Product OKRs

Measures of Outcomes:

      Adherence to agreed product roll-out timelines       Achievement of Product Metrics       Achievement of Product OKR's       Product Team Performance Number of domain and product certifications

Outputs Expected:

Plan to develop outstanding products and platforms:

Strong research enabling sound Product Discovery Co-facilitates Discovery Sprints under guidance from Product and Senior Product Managers Write and articulate impressive user stories by capturing and translating solutions for identified user problems into product features that deliver value and impress users Execute early feasibility risk mitigations through product prototyping/POCs Adherence to Product OKR's

Design to deliver vast end -user experience:

Facilitate sound user research across target market segments Influence implementing design user-centric experiences throughout the user journey Assist in defining user experience (e.g.  wire framing
journey maps)
partnering with product designers

Research the market to ensure an unfair advantage:

Sound understanding of market trends
partner ecosystems
and competitive strategies Understanding users
the marketplace
the competition and future trends for the domain or type of system being developed through customer and market research
competitive analysis
and rapidly acquiring domain expertise Define and articulate unique product and business differentiation

Manage business to acquire additional markets:

Assist in implementing the GTM strategies and achieve the metrics for product success Protect assets and mitigate risks employing IP knowledge

Manage great people:

Inspire Product teams
communicate with diverse groups
and influence change throughout the organization

Use great technology:

Good understanding and usage of tech stacks Good understanding of exponential technologies including AI/ML
IoT
Blockchain Agile proficiency for Rapid Product Discovery & Development Employ the latest technology in product management by diving deep into technology trends and architectures

Employ great methods in product management :

Understand different product management and development approaches Understand product usage models

Skill Examples:

      Ability to understand and articulate the core positioning messaging and value propositions of the product       Ability to support product demos to customers/end users       Ability to define the user experience to be incorporated into the User Design       Aptitude in creating user stories       Ability to create market customer and competition research based on understanding of market trends partner ecosystems and competitive strategies       Capable of motivating the team to build and deliver impressive products

Knowledge Examples:

Knowledge Examples

      Domain / Industry Knowledge: Working knowledge of standard business processes within the relevant industry vertical customer business domain       Technology Trends Knowledge: Demonstrates broad knowledge of technology trends related to multiple inter-related technologies       Proficient in user story writing       Knowledge of market trends partner ecosystems and competitive strategies       Proficient in product documentation       Expertise in people management Knowledge of technology trends and architectures

Additional Comments:

Job Overview: We are seeking an experienced Business Product Manager with expertise in the US Healthcare payer domain to lead the integration of our Core Administration System, focusing on enrollment, claims, and payment functional areas. This role is critical to aligning our product strategy with business goals, ensuring seamless integration across systems, and driving product improvements that enhance member experience and operational efficiency. The ideal candidate has a solid understanding of healthcare payer processes and technical integration, with a strategic mindset and strong cross-functional collaboration skills. Key Responsibilities: 1. Product Strategy and Vision o Develop and drive product strategy for the integration of the Core Admin System with a focus on enrollment, claims, and payment processes. o Align product vision with organizational objectives, regulatory requirements, and evolving industry standards within the US Healthcare payer space. o Conduct market research to identify trends, assess competitive positioning, and align product direction with industry demands within the healthcare payer space. o Identify and evaluate new opportunities for product enhancements that meet the needs of healthcare payers and their members. 2. Stakeholder Management o Act as the main point of contact between business units, IT, and external partners to ensure alignment on product goals and integration milestones. o Engage with stakeholders to gather insights, define product requirements, and communicate progress effectively. 3. Requirements Gathering and Analysis o Collaborate with product owners, business analysts, solution architects, and developers to define clear, comprehensive product requirements using prioritization techniques to align with strategic goals. o Utilize market insights, customer feedback, and business priorities to shape and prioritize product features. 4. Roadmap, PI Planning, and Project Management o Lead Program Increment (PI) planning sessions in alignment with SAFe principles to coordinate cross-team dependencies and define delivery timelines. o Maintain and communicate a detailed product roadmap that aligns with Agile practices, outlining key milestones for integration initiatives. o Collaborate with project management to monitor timelines, allocate resources effectively, and mitigate risks. 5. Cross-Functional Collaboration o Collaborate with technical teams on the implementation of integration solutions, ensuring alignment with product requirements and technical standards. o Work with QA teams to define test plans, ensure robust testing, and verify product performance post-integration. 6. Compliance and Risk Management o Ensure all integration processes comply with healthcare regulations, such as HIPAA, and manage associated risks. o Regularly update stakeholders on compliance, quality assurance, and performance metrics to ensure transparency and accountability. Qualifications: • Education: Bachelor’s degree in Business Administration, Healthcare Management, Information Technology, or a related field. Master’s degree is a plus. • Experience: 5+ years of experience as a product manager or product owner or business analyst in the US Healthcare payer space, specifically in Core Admin System integration or related areas. • Domain Knowledge: Deep understanding of healthcare payer processes, especially enrollment, claims, and payment workflows. • Technical Skills: Familiarity with Core Admin System platforms, data integration, and interoperability standards (e.g., EDI, HL7, API integration). • Product Management: Strong product management skills, with hands-on experience in prioritization techniques, roadmap planning, and PI planning • Agile/SAFe: Solid experience with Agile methodologies; familiarity with SAFe is preferred; familiarity with SAFe is preferred. • Soft Skills: Excellent communication, leadership, and problem-solving skills; ability to work effectively in cross-functional teams. • Market Insight: Proficiency in conducting market research, analyzing competitive landscapes, and applying insights to product strategy. Preferred Skills: • Experience with specific Core Admin Systems used in healthcare (e.g., Facets, QNXT, HealthRules). • Knowledge of regulatory compliance standards in healthcare, including HIPAA and CMS guidelines. • Proven ability to manage multiple projects and deliver results in a fast-paced environment. • Familiarity with SAFe methodologies and their application in large-scale environments.