Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every analyst, admin, and developer to easily deploy Microsoft Threat Protection products. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Within the larger Security Customer Experience Engineering (CXE) organization, our team ensures Threat Protection products can easily be deployed and consumed by customers and partners. As a Product Manager II you will work with our engineering, marketing teams, FastTrack, Customer Success Unit and Partners to anticipate how customers will deploy new or complex features across industries, heterogenous environments and develop guidance and tools. We validate the guidance is effective directly with customers and evolve guidance to ensure streamlined feature adoption. Through deployment, customers will encounter deployment blockers, feature requests, and bugs. This Product Manager II role requires you to prioritize, escalate and drive these insights into our feature teams to unblock deployment and increase customer satisfaction. If you have a passion for cybersecurity, security operations, threat hunting, customer/partner relationships, architecture, and product management– bring your talents and experiences to the Microsoft Security Customer Experience Engineering (CxE) team. **Responsibilities** + Strategic Investment: Serve as Product Manager and advocate, collaborating with Engineering, Marketing and deployment focused organizations and partners. Collaborate with cross-organization partners to evaluate trade-offs and prioritize investments in alignment with company objectives. Guide roadmap prioritization to achieve success criteria and Objectives and Key Results (OKRs). + Customer-Centric Insights: Proactively anticipate customer needs and market opportunities through quantitative and qualitative analyses. Identify patterns across a portfolio of feature areas and define the impact and prioritization of challenges. Leverage data-driven insights to guide decision-making. You will deliver product specific insights through formal feedback programs, this provides our PM teams with a customer perspective on their feature’s ease of deployment and adoption + Thought Leadership: Provide thought leadership within the team, addressing challenges and fostering a shared vision. Collaborate effectively to gain alignment and buy-in from group managers and other leaders. Rally the team around a common product direction. + End-to-End Vision: Collaborate closely with the Feature Product Managers, Marketing, and other customer focused organizations to drive the end-to-end product deployment feedback. Advocate priorities and resources, working across divisional boundaries to ensure successful execution. + Cross-Functional Collaboration: Engage with cross-functional internal and external stakeholders, including senior leadership and customers, to gather input and garner support for product vision, strategy, and roadmap. Work with Product Marketing, Business Planning, and Engineering to define product integration release criteria, customer acquisition strategies, and content creation. Strategize and lead product deployment collateral, tools and processes + Effective Communication: Communicate the product strategy to both internal and external audiences using various methods, including webinars and collaboration with partner organizations. Build consensus and alignment around the product deployment vision **Qualifications** Required/Minimum Qualifications + Bachelor’s Degree AND 2+ years experience in product/service/project/program management or software development + OR equivalent experience. + 2 years of experience with the Microsoft 365 Defender suite of products (MDE, MDI, MDO, MDA, MDC), XDR, Sentinel, and Copilot for Security + 2 years of experience in Security Operations Center (SOC) detection, threat analytics, security incident and event management (SIEM), information technology (IT), or operations incident response + 2 years of experience with heterogeneous Enterprise server and client environments including Windows, Linux, Mac, iOS and Android + 2 years of experience with delivering concise and fact-based communications, both verbal and written, and adapting style and level of information based on audience + 2 years of experience evaluating and translating customer needs, requirements, and challenges, and communicating solutions (positioning, technology, value, priority) and improvements to technical and non-technical stakeholders **Other Requirements:** Ability to meet Microsoft, customer and/or government _security_ screening requirements are required for this role. These requirements include, but are not limited to the following specialized _security_ screenings: Microsoft _Cloud_ Background Check: This position will be required to pass the Microsoft background and Microsoft _Cloud_ background check upon hire/transfer and every two years thereafter. Additional or Preferred Qualifications + Bachelor's Degree AND 4+ years experience in product/service/project/program management or software development + OR equivalent experience. + Ambition to grow in Product Management + Excellent cross-group and interpersonal skills, with the ability to articulate business need for detection improvements + Knowledge of major cloud and productivity platforms as well as identity systems and related security concerns. + Experience with curation of Threat Intelligence + Excellent problem-solving skills and ability to think strategically to build products to delight customers and partners + Proven track record of establishing and maintaining cross-team relationships and collaboration + Highly adaptable to change and comfortable pivoting in response to changing circumstances and ambiguous situations within a dynamic and fast-paced environment + Experience with system administration in a large enterprise environment including Windows and Linux servers and workstations, network administration, cloud administration + Additional advanced technical degrees or cyber security certifications such as CISSP, OSCP, CEH, or GIAC certifications + Familiarity with Microsoft 365 products, such as Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Entra ID and Purview + Experience with reporting, analytical, and dashboarding capabilities including Microsoft Dynamics 365, Power BI, and Excel + Ability to go deep in technical/solution areas with drive and a growth mindset + Experience working with multiple stakeholders leading highly visible initiatives/products/projects at scale + A strategic mindset and vision to anticipate future demands and competitive need Product Management IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications for the role until February 24, 2025. \#MSFTSecurity #Security #Cybersecurity #SecOps #ThreatHunting #MSFTSECURITY Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .