PRODUCT MANAGER II - INVESTLINK WHAT IS THE OPPORTUNITY? Product Management coordinates and manages the formulation and implementation of all activities for InvestLink from conception to marketplace; performs economic and market research and analysis; provides product documentation and training; and serves as technical advisor on matters concerning InvestLink. What you will do Manage assigned products/product lines. Identify, evaluate and implement measures to improve product performance, profitability, competitiveness and accountability. Identify, evaluate and implement opportunities/needs for product enhancement and development. These opportunities may be identified through: regular market and competitor analysis performed by the product group; solutions developed as the result of client needs; suggestions from the line or Product Review Committee (PRC) or that meet a specific bank initiative or new client niche. Prepares reports and analyses on assigned products/product lines and presents to Bank Management (PRC, ALCO, etc.) on a regular basis. Focus of reports/analyses may be market or competitive issues, special economic and risk factors, pricing, product strategy, profitability, etc. Keep up to date on competition, regulation, marketplace, and internal and external issues related to assigned products. Develops information materials on product features, benefits, requirements, pricing and services, and prepares and executes training seminars as needed. (Includes Marketing One-Sheets and annual fee increase training.) Review product pricing on an annual basis for all assigned products. Make recommendations and implement including disclosure, training, and colleague communication. Monitors development activities relating to meeting product objectives, budget, quality standards and schedule. Recommends and implements programs to minimize costs, ensure optimum output and maintain quality. Advises on the solution of technical problems, priorities, and methods. Participates in product evaluation; provides recommendations for changes and revisions as required. Serves as product expert for a variety of issues – advice/guidance on sales, “How to position and sell product”, operational support for technical product issues, etc. Manage Product Management portion of acquisition conversions -- product mapping; check orders, product analysis/comparisons, “Welcome to CNB” package support, IRG support, etc. Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate. Fosters and maintains good relationships with colleagues to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice regarding assigned product. It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures. Must-Have* Bachelors Degree or equivalent experience. Minimum 3 years of product management experience Minimum 3 years of banking/financial services experience Minimum 2 years of experience managing medium to large projects Skills and Knowledge Preferred candidate will have product management experience with investment related software such as Addepar or Black Diamond. Excellent organizational, problem solving, analytical, planning, and scheduling skills. Strong leadership and negotiation skills. Extensive industry/business knowledge. Excellent verbal and written communication skills, as well as, strong presentation skills. Proven experience in demonstrating initiative in creating and maintaining positive business relationships with various unit managers. . Project management experience with the ability to concurrently manage multiple projects and timeframes is necessary. Excellent verbal and written communication skills necessary to prepare comprehensive reports, make presentations and communicate with all levels of Bank management. Proficiency in Excel, Word, and PowerPoint are essential; Access and other advanced programs would be beneficial. Manages more complex products and services for the bank. Strong leadership and negotiation skills required. Demonstrates good knowledge of banking. Strong project management, organizational and analytical skills required. Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. ABOUT CITY NATIONAL City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves. *City National Bank does business in Miami and the state of Florida as CN Bank. For more information about City National, visit cnb.com. EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days. #LI-MA #CA-MA