Product Manager III - General Motors Insurance
GM Financial
Overview Why General Motors Insurance? At General Motors Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders General Motors and GM Financial. This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience. GM has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected GM vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion. We are serious about the safety and financial security of our customers. This position will be posted until filled. Responsibilities If you're driven to get results and would like to collaborate within a growing and fast-paced digital product team, then GM Financial may be the right place for you. The Product Manager III is responsible for driving innovation and continuous improvement within the GM Financial B2C/B2B channels. Reporting to the AVP of Product Management, the Product Manager III will lead the execution of a roadmap of features and experiences that exceed customer expectations and meet business objectives. You’ll own and manage growth initiatives such as multi-channel marketing campaigns, martech integrations, and B2B/B2C digital acquisition channels. You're a collaborator who can work closely among developers, UX designers, marketers, analytics teams and operations leaders. You'll be the subject matter expert for some of GM Financial's key digital customer channels and you'll be recognized as a fierce advocate for putting the customer at the center of everything we do. About the role Understand and evangelize the vision, strategic priorities and goals of the organization, translating them into a roadmap of features and enhancements that provide remarkable customer experiences Contribute to successful, continuous and on time delivery of product roadmaps, by identifying risks and developing and recommending mitigation strategies Lead the backlog prioritization of initiatives, aligning experiences across channels and touchpoints to ensure the best business results Influence and support a team of indirect cross-functional team members charged with day to day implementation of the product roadmap Perform data analysis on key product metrics to quickly understand customer interaction and areas of opportunity Troubleshoots and researches issues related to changing trends, behaviors, or performance to identify what is impacting the business and determine how to address Establish and nurture relationships with key stakeholders and other influencers who contribute to the definition and ongoing support of B2C/B2B strategies through stewardship, influence, motivation and change leadership Prepares product documents and provides stakeholders with the necessary product knowledge and technical expertise Participate in the planning of the future direction of B2C/B2B channels and features by combining customer needs and insights with quantifiable business cases to establish program roadmaps and strategies that are built on consensus and buy-in from senior leadership and key stakeholders Identify optimization opportunities for continuous product improvement Qualifications What makes you a dream candidate? Deep understanding of and experience in product management, software product lifecycle, roadmapping, and agile methodologies Experience working within a matrix organization and collaborating with business stakeholders, user experience teams, project managers, developers, etc. A proven track record of project execution, completing and shipping excellent products on time and on budget Strong analytical skills, with the ability to assemble and interpret data, create executive summaries and deliver business insights Exceptional interpersonal, communication (verbal and written), cross-collaboration and team skills Ability to dive into performance measurements with teams to help optimize and find key insights into performance Ability to manage multiple projects simultaneously Ability to synthesize analytic results into relevant and strategic recommendations Ability to understand and explain complex issues and clearly identify and communicate the situation at a high level Excellent oral/written communication, persuasive and negotiation skills, and presentation skills Excellent skills creating and managing a roadmap of features and enhancements Experience Bachelor’s Degree or additional equivalent experience required 4+ years experience as a Product Owner/Manager on an Agile team required Experience leading others through influence preferred Licenses Agile Certifications required What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays. Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. Compensation: Competitive pay and bonus eligibility Work Life Balance: 100% remote #LI-remote #LI-CH1 Salary The base salary range for this role is: USD $88,000.00 to $162,900.00. At GM Financial, we strive for transparency in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience, and education. This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits on day one of employment.
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