Company :Highmark HealthJob Description : 

JOB SUMMARY

The Payments Product Manager defines the strategy and roadmap for Highmark members’ payments experience. This includes defining an experience strategy spanning heath spending accounts, payment plans, and financial assistance product capabilities. The Product Manager will own the Payment product’s fundamental value proposition, outline a strategic vision and business case, and will gain alignment and support from key strategic partners and stakeholders to drive the execution of that vision. This incumbent will attend milestone reviews with the Delivery team. 

ESSENTIAL RESPONSIBILITIES

Understand the department's and the company's strategic roadmap and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value. Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.Actively anticipates future needs and utilizes metrics and qualitative input to identify asset improvement opportunities.Represent the product in all governance meetings.Clearly sets and communicates roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.Serve as accountable owner for the sets of products/tools within the designated portfolio.Identify and drives both cross-product and cross-customer value and shared learnings.Own the product backlog and uses input from internal and partner teams to frequently refresh and re-prioritize the backlog.Other duties as assigned.

ADDITIONAL RESPONSIBILITIES

Develop a clear vision and translate it into a strategy and actionable roadmap. 

EDUCATION

Required

Bachelor's Degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor’s degree

Preferred

None

EXPERIENCE

Required

3 years of Product experience

To Include:

3 years with the Software Lifecycle1 year of Advanced domain experience

Preferred

1 year with the Agile processStrong understanding of customer experience principles and best practices 

LICENSES or CERTIFICATIONS

Required

None

Preferred

None

SKILLS

Business Acumen for P&LsCommunicationConflict Management

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based or Remote-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required 

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

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