HP’s Professional Services Organization is leading the way in creating innovation and transformation for Customers on their journey towards the future of work. We are looking for an energetic Service Product Manager to help lead the development, implementation, and improvement of strategic project-based service offerings that meet customer needs and help us advance the Professional Service’s portfolio of HP Managed Service deployment offerings. This crucial role is focused on designing services that are not just solutions but drivers of value creation, problem-solving, and strategic growth aligned with the current and future workplace.

Responsibilities:

Strategic Service Offer DevelopmentDefine, prioritize, and continuously improve the service portfolio and roadmap based on market research, customer feedback, competitive analysis, and data-driven insights.Design and develop the service value proposition, positioning, and pricing.Align existing and new portfolio offers to the strategic direction of the Managed Service Business and Offer RoadmapEnsure consistency in service positioning, process, documentation, deliverables and outcomes across all Professional Services practices.Service Lifecycle ManagementFollow the service product management processes, tools, lifecycle, and governance standards.Lead and develop portfolio planning over the entire lifecycle, including pricing strategies, service delivery, sales readiness, and associated processes.Innovation, optimization and continuous improvementCross Functional CollaborationCollaborate with technical, product, and delivery leaders to ensure alignment and consistency of the service strategy and execution.Represent Professional Services on product or solution portfolio core teams and provide service requirements into product development stages.Utilize technical and business skills to lead complex cross-functional activities that have a high impact on the services business.Market and Sales EngagementLaunch, promote, monitor, and measure the service performance, customer satisfaction, and market feedback.Work across regions and teams to develop and implement new services, solutions, or programs to meet emerging customer/market needs and fuel profitable growth.Performance AnalysisPerform business analysis, identify root cause, and develop recommendations/solutions to drive business improvements.Define, measure, & report OKRs aligned to product/business strategy goals.LeadershipProvide mentoring and guidance to peers and lower-level employees.

Education & Experience:Bachelor's or master's degree in business, Engineering, Computer Sciences, or equivalent experience.10+ years of professional experience, ideally at a service, consulting, or software company.5+ years of experience in service product management.Proven experience in launching and managing a portfolio of technical service offers in the professional service deployment and managed services domains.

Knowledge & Skills:

Proven background in professional service product management.Experience with deployment of managed servicesProven track record of creating and launching profitable and scaled service offers.Familiar with the latest trends and technologies in professional services and managed services.Experience with product management transformations and as-a-service models.Certified or trained in relevant frameworks and methodologies for service product management, such as Agile, Scrum, Lean, etc.Highly developed problem-solving, project/program management, change management, and analytical skills.Ability to lead and inspire teams, develop relationships, exercise independent judgment, and accomplish goals under pressure.Excellent communication, presentation, negotiation, and influencing skills.Strong knowledge of workplace solutions market, customer needs, and competitive landscape.Creative and strategic thinker, self-motivated, results-oriented, and customer-centric.Ability to work effectively in a fast-paced, dynamic, and collaborative environment

The job posting is expected to expire on April 28,- 2025.

The base pay range for this role is $130,350 to $200,750 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only).  Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insuranceDental insuranceVision insuranceLong term/short term disability insuranceEmployee assistance programFlexible spending accountLife insuranceGenerous time off policies, including; 4-12 weeks fully paid parental leave based on tenure11 paid holidaysAdditional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.