At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

talech is searching for a product manager who can help execute our vision for the talech Register application by defining requirements and prioritizing scrum team backlogs.

Success for this role is defined by the ability to provide our customers with a delightful and reliable experience. Your key objectives within this role will be to work with senior product managers to understand customer requirements and break them down into functional requirements. You will work with product designers to define the user interface and experience, write user stories for developers and quality engineers, and prioritize the backlog of scrum teams. You will work with scrum masters and devOps to coordinate sprints, conduct program increments planning, and schedule releases. These activities will feed into a roadmap that you will present to key stakeholders for organizational alignment towards activities to bring key features and functionality into the hands of our customers.

Expected accountabilities

Work with internal and external customers to analyze the needs and align product roadmap to strategic goals.Develop and maintain an appropriately prioritized backlog of user stories for implementation.Develop appropriately detailed specifications for the product features so they are clearly understood by the development teams.Develop scope and define backlog items (features/user stories) that guide the Agile software development team.Solve product related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments.Performs product validation to identify and resolve any issues prior to being released into market.Possess a fundamental understanding of end-to-end customer experience integration and dependencies.Collaborate with stakeholders during the visioning and concept development of a product.Accountable for the created product(s), delivering in the product model and communicating the product needs with business partners.Asses value, develop cases, and prioritize stories and features to ensure work focuses on those with a maximum value that are aligned with product strategy.Act as an ambassador for the product internally and externally and as the primary contact for queries related to the product.A leader of the scrum team.Work closely with product management and senior management in order to create a product that fits the company portfolio.Follow our competitors and the industryIncrease an understanding of  Agile practices, Lean Startup, new technologies opportunities and other new trends. 

Preferred Skills/Experience

Proven experience in Scaled Agile Framework preferred.Bachelor's degree in computer science, software engineering, or computer engineering.Three or more years of experience with software as a service and mobile device management technologies.Creative thinker.Strategic thinking.Deep understanding and experience with Agile methodologies.Ability to work with cross-functional teams to deliver on a common goal.Interpersonal skills and developing relationships with team members and customers.Organizational and time management skills.Analytical and problem-solving skillsExcellent verbal and written communication skills.Knowledge of payment services and point-of-sale software.

Product Managers at U.S. Bank are customer -obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions). Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures. Focused on:

PRODUCT STRATEGY, VISION, AND PLANNING

·Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions).

·Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.

·Has technical know-how, understand the product technical architecture, understand the economics of technical investments, e.g., buy vs. build, total cost of ownership “TCO”.

PRODUCT DEVELOPMENT

·Drives product development and actively engages cross-functional stakeholders to enable faster speed to market and maximize return on spend in decision making for the product roadmap (e.g., issue resolution, MVP definition, ongoing prioritization).

·Prioritizes resources across developing new products and reimagining existing products.

CHANNEL ALIGNMENT AND MANAGEMENT

·Manages across channels to define and deliver product performance goals (e.g., revenue, customer experience, etc.).

·Gathers competitive, customer, market, and internal business priorities to design, develop, and continually optimize digital solutions that drive adoption, engagement, and growth across both digital and human customer interactions.

·Leverages enterprise platforms and capabilities, to improve speed to market and drive both development and ongoing support cost efficiencies e.g., provide more functionality for same investment or same amount of functionality for less investment.  

ADOPTION

·Prove out product-market fit by finding raving fans, co-creating solutions, driving product demand, activation, and engagement.

CUSTOMER EXPERIENCE RESEARCH, INSIGHT AND EXECUTION

·Identifies initial and ongoing product-market fit by communicating and incorporating customer/user needs, competitive landscape, business objectives, the bank's strategic advantage and economic environment to enhance new or existing products.

·Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).

GO TO MARKET AND SALES ALL CHANNELS

·Engages with enabling functions (e.g., marketing, sales, training, operations, go to market, etc.) to position and promote supported and planned products to achieve business goals.

PERFORMANCE MEASUREMENT AND OPTIMIZATION

·Develops, analyses, monitors, and reports on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement. Uses performance metrics to drive towards progress on identified strategies and initiatives.

·Influences and drives alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution.

MARKETING AND ANALYTICS

·With marketing, defines and influences multi-channel marketing strategy, budget, and key performance indicators to drive growth.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00 - $127,050.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.