Hunghom, Kowloon, Hong Kong
6 days ago
Product Owner, Digital Delivery (Client)

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Drive product vision and strategy by leading a team to work with stakeholders to ensure the mandate of the product vision and goals are metSet ambitious and clear product vision for client-centric solutions and communicate effectively to stakeholdersCollaborate with stakeholders to ensure vision and products align within business and technology strategy and requirementsWork closely with Client Valuestream portfolio heads to establish each product’s business value, and support messaging, communication and customer outreach as necessaryCreate and maintain client-centric product roadmap as a guide and a reference for execution in realizing the visionPrioritize scope based on client impact and business value and manage backlog items and maintain a backlog 3 to 4 sprints ahead of the teamLead market analysis and benchmarking on client experience to understand gap compared to competition on business focus areasUtilize market and industry knowledge to translate client needs into key outcomesDetermine end-to-end team delivery strategy from inception to productionFacilitate release planning with stakeholders as well as weekly demosOwn the user stories and acceptance criteria for the productOversee and manage product development, lead squads and teams to successfully deliver against the product visionAssess product value delivered in each increment with client value related metricsBe accountable for client specific OKRs and communicate progress to stakeholders

Job RequirementsUniversity Graduate and above. At least 15 years of experience in Insurance Industry or Financial Institutions, candidates who have led teams as Business, Functional and Digital SMEs are preferredProven track record in improving client satisfaction metrics and deepening client relationshipsDeep experience in client digital journey and/or advisor digital journey would be requiredExperience with CRM platforms, Digital Campaign Tools, Digital Sales solutionsAbility to balance client needs with business constraints in a complex environmentStrong experience in Product Development, Management and LifecycleSound knowledge of insurance products, channels, customer behaviors and technologyExperience of working in multi-disciplinary teams, large strategic/ complex programs in a position of authority is preferredExcellent problem-solving skills for large, complex and broad business issuesExperience in DevOps and Agile Toolset (JIRA, Confluence)Ability to resolve ambiguity in conflicting needs from multiple stakeholders while working within the constraints of a complex technical and operational environmentExcellent communication, collaboration, and inter-personnel skillsExcellent influencing and negotiation skills with stakeholdersFluent in and English and CantoneseCertification as Agile Product Owner

This is an exciting opportunity to play a pivotal role in shaping our data-driven future and driving innovation in the Life Insurance industry. If you have the passion, expertise, and drive to lead transformative initiatives, we encourage you to apply.

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

Product Owner

Posting End Date:

29/04/2025
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