Company :HM Health SolutionsJob Description : 

JOB SUMMARY

This job is accountable for the development and product management of a service and or analytic product within the organization with a unique focus on the applicable business unit.  The incumbent is the primary point of contact to agile, large cross-functional teams on behalf of the customer to identify the product requirements for development. The incumbent is accountable for the product's ability to produce business value by focusing on the translation of strategy to agile execution.  Oversees priority, scope and the validation of work that is required in order to deliver a quality product. Will need a deep understanding of the product, the market, business strategy and operating model.  Accountable for the alignment with product management leadership, direct stakeholder involvement and support of the primary business objectives for the organization.  

ESSENTIAL RESPONSIBILITIES

Prioritize and own the team backlog of the work to be performed.  Proactively identify new initiatives/themes and builds out backlog items under these new initiatives or themes based upon value.  Supports the program backlog and uses multi-directional input to refresh and clarify the backlog to drive business value. Mitigate business related impediments impacting successful team completion of product development goals.  Participate in the creation and communication of the product vision, strategy, and roadmap. Incorporate stakeholder feedback when needed and clearly articulates team backlog items and acceptance criteria to the team.  Represent the product in governance meetings.  Servant-Leader for a cross functional team or teams of indirect reports with a portfolio of several products. Ability to work with agile program and team metrics.  Empower team to manage their work by setting clear priorities and scope from the team backlog.  Accepts stories as “Done” from the team, ensuring that the stories have been developed, tested, and meet the defined acceptance criteria.Responsible for streamlining the execution of program priorities while maintaining the conceptual and technical integrity of the Features or components for the team.When called upon, works with customers to review releases and adjust development accordingly.  Maintains a clear vision on the highest value program backlog items and works closely with the team to reprioritize when needed.  Makes trade-offs and negotiates with Product Management based on team capacity to determine the backlog.Understands and supports prioritized Portfolio and Value Stream work by collaborating with Solution Architect, Business Architect, Product Manager and stakeholders to breakdown features into user stories.Collaborates with the business regarding progress and agile metrics.  Monitors outcomes, customizes and adds metrics to continuously provide stakeholders with an updated view of the product's success.  Evaluates agile metrics and discusses methodologies to deliver against outcomes.  Actively anticipates future needs and utilizes product health metrics to identify improvement opportunities.  Generates a high-level release plan with the team.  Continually re-prioritizes team's tasks based upon new information, discussions with stakeholders, and probability to drive business outcomes.Other duties as assigned or requested. ​

EDUCATION

Required

Bachelor's Degree in Business Administration, Marketing, Healthcare Discipline, or Information Management

Substitutions

None

Preferred

Master's Degree in Business Administration, Marketing, Healthcare Discipline, or Information Management

EXPERIENCE

Required

3 years as a Product Owner OR in Product Development & Management, Project/Program Management or Strategic Consulting

Preferred

3 years of Analytic Consulting

LICENSES or CERTIFICATIONS

Required

None

Preferred

Agile certification from a known vendor (Scrum.org, SAFe, Scrum Alliance, etc.)

SKILLS

Ability to create Features, User Stories and an understanding of story point estimationLeadership of cross functional teamsEmpowered problem solving capabilities, focusing on the customer and business needsStrong Collaboration SkillsStrong understanding of the healthcare industry, consumer engagement and customer designEffective Communicator

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Languages (Other than English)

None

Travel Required

None

PHYSICAL, MENTAL AND WORKING CONDITIONS

Position Type

Office Based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required 

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

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