Description We are offering a permanent employment opportunity for a Product Owner role, based in Hanover, Maryland. The successful candidate will join our Global Sales Data Management and Reporting Team within the Customer Intelligence Division. Responsibilities: • Develop and manage implementation project plans and configuration processes in collaboration with technology providers within specified timeframes. • Oversee the process of CRM configuration and customization for the Business Unit. • Collaborate with the technical team and other stakeholders to seek approval on solution options for CRM. • Liaise with Stakeholders and/or Strategic Planner to ensure proper delivery of requirements and maintain accurate documentation. • Provide guidance and assistance to Sales Automation team and identify and analyze solutions associated with day-to-day updates, issues, and activities. • Lead multiple data integrity projects for the team to maintain accurate data. • Serve as a point of contact while liaising with our internal customers by independently and directly working with different partners. • Communicate the Business Unit integration needs like IBM Watson contracting Power BI AA data warehouse and Portals directly with AA IT. • Handle multiple priorities and take ownership of role by exercising good judgement and making decisions with limited supervision. • Demonstrate expertise in any CRM platform such as Dynamics 365. • Maintain knowledge of PowerPoint, Word, Excel, SharePoint, Power BI, Access, and SQL. • Handle project and technical defect tracking tools such as Rally. Requirements • Proficient in Documentation, with the ability to create clear and concise reports • Strong skills in Reporting, ideally with experience in Microsoft Excel • Comfortable with Training others and providing guidance on complex topics • Familiarity with Microsoft Word for creating and editing documents • Experience in Supervising teams or projects, with a focus on Revenue Accounting • Proven track record in successful Implementation of strategies or projects • Ability to develop engaging presentations using Microsoft PowerPoint • Strong commitment to Customer Satisfaction, with experience in handling customer queries • Knowledge in SQL, with the ability to manage and manipulate databases • Experience working with Stakeholders and Partners to achieve business goals • Familiarity with CRM systems, with a focus on Specification and Configuration Management • Knowledge in Laptop Hardware, with the ability to troubleshoot and resolve issues • Experience working with a Business Unit, with a focus on Data Warehousing • Strong skills in Project Planning, with the ability to liaise with different teams • Experience with Defect Tracking, with a focus on maintaining Data Integrity • Proficiency in Power BI, with the ability to create dynamic and interactive reports. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .