Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

The Product Owner Growth Team Member will work closely with the Product Owner Growth, BPO Team, the Super Key Users, and the Tech teams in the delivery of Continuous Improvement (CI) solutions that enhance the business performance of pursuit products, such as OSC, Collaboration Hub- Pursuits.

The role sits in the Growth function under the Product Owner Growth and owns, as assigned by the Growth Product Owner, one or more product(s) that are facilitating the end-to-end business process and needs presented by the Growth function. It represents the voice of the Growth function and translates their needs to the Tech team, managing relationships with key stakeholders.

The role and the activities within its scope are supported by a variety of support services, including: the GSSC Commercial Enablement Team, GSSC S&A / LSS team, and the Growth Communication & Engagement function.

Reports to the Product Owner Growth

Role accountabilities:

Product ownership & Continuous improvement (CI)

The product owner growth team member will define business needs and requirements from the Growth function and its end-users and translate those into Continuous Improvement initiatives for the products assigned to him/her. You will develop a CI calendar and prioritize CI items in the team backlog to maximize the delivery of value and be responsible for end-to-end delivery of CI initiatives as part of the Agile team. You will translate the Growth roadmap features into well-defined user stories, and acceptance test criteria and determine when acceptance criteria are successfully met and work has been successfully completed, including ensuring end-user feedback is obtained.

You will align process changes across (sub-)functions on a global and local level and make decisions regarding the scope and complete trade-off analysis to stay on track with deliverable commitments for the Growth function, whilst participating in agile Team Ceremonies and providing support to the team. You will also manage the process and product documentation and release notes along with developing & maintaining tracking and reporting of product performance post-launch to evaluate the investment. 

Primary liaison with the Solution Development Team

Ensure the Tech team understands the overall vision and how the proposed work aligns with the vision of the Growth function for the product(s) assigned to you. Represent the voice of the Growth function to the Technology team. Engage with Subject Matter Experts and user groups to understand jobs to be done / problems to be solved via discovery sessions and interviews. Act as an ambassador for the CI initiatives internally and externally and as the primary contact for queries

Key Shared Accountabilities: 

Accountabilities shared with the Growth Systems Manager and/or Tech 

Go Live

Support future ‘Go Live’ if and where needed (Tech in the lead) 

Maintenance & Update initiatives

Coordinate periodical initiatives in close collaboration with the Growth Systems Manager and GBA Systems Managers and supported by our GSSC teams, including: Annual updates to client labeling and 3Y client reviews Own and maintain business processes including documentation: IMS documentation, SharePoint sites, guidance docs, and Wiki (work instructions). Maintain global alignment & translations. Overall data quality reviews, based on available dashboards.

Engagement

Act as a product advocate, championing it with end users and/or internal stakeholders:

Engage with user groups to deliver functions and features that meet the end-user expectations. Support communication of planned features and needed functionality to the team, supporting the product strategy set out by the BPO Network Where the product is relevant to multiple functions, work closely with key stakeholders in each function. Support change leader(s), key user community, and Growth leaders in successfully driving adoption across teams/functions. Support organization of key user community to ensure adequate support to end users.

Qualifications & Experience:

The candidate should have a bachelor’s or master’s degree (or relevant equivalent) and ideally with experience as a product owner in an international product development environment. You need to be able to demonstrate experience with Scrum or SAFe® and strong knowledge of Agile principles and processes and/or demonstrate extensive experience in Growth process management and best practices. Product Owner certification (CSPO, PSPO, or POPM) or willingness to follow training is highly desirable.  

The candidate demonstrates his/her strength in:

Consulting and stakeholder management skills, ability to ask questions, and natural curiosity. Ability to inspire and motivate cross-functional development team(s) The development of value propositions, business model canvases, and investment cases specific to technology-enabled solutions/initiatives/products. Experience managing and prioritizing multiple concurrent projects and driving initiatives in a cross-functional environment. Collaborative and innovative attitude toward problem-solving Enthusiastic, positive, committed, and driven to ‘get things done.’ Strong written and verbal communication skills in English, specifically the ability to take technical details and make them understandable to non-technical individuals and be able to give an effective presentation. Good fit with Arcadis culture and values

For this role, Arcadis values professional experience across the following priority areas: 

Breadth of experience: Working internationally, across different business lines, countries, and/or functions, managing projects impacting people/issues/solutions across organizational boundaries.  Managing change: Managing change e.g. leading change of processes & tools across the entire portfolio of our company, driving alignment and standardization at scale. Data and technology: Adopting data-driven decision-making, leveraging data to create and demonstrate value. Tech savvy and comfortable and curious about technologies. 

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. At Arcadis, you will have the opportunity to build the career that is right for you. Because each Arcadian has their own motivations, their own career goals. And, as a ‘people first’ business, it is why we will take the time to listen, to understand what you want from your time here, and provide the support you need to achieve your ambitions.

 

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