**Work Location:** Toronto, Ontario, Canada **Hours:** 37.5 **Line of Business:** Enterprise Enabling Functions **Pay Details:** - TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Job Description:** **Job Description:** The Run My Business (RMB) Journey has embarked on an exciting series of initiatives to design and build our new online platform for TD business customers - TD Business Central (TDBC). Reporting to the Senior Manager (Product Group Owner), the Product Owner will be a member of the Optimize my Cash Flow team which focuses on Cash Management Services (CMS) that help business customers from local to multinational, move money, simply, securely and seamlessly allowing them to maximize cash flow and focus on growing their businesses. The Product Owner's accountabilities will focus specifically on the suite of payables products which include: EFT Credit, Wire Payments, Payment Disbursement Services (EDI/ ISO XML), Incoming Payment Notification, Payments and Transfers, Balanced Reporting, Commercial Visa card program etc. **Job Responsibilities:** + Contribute to product roadmap, understanding emerging payments trends, competitive offerings, customer use cases, desired features and capabilities that will support revenue growth. + Drive enhancements and modernize the customer experience across the payables portfolio and across customer channels including host-to-host, online platforms and potential API integrations. + Collaborate with internal stakeholders and sales employees to streamline operational processes and update end-to-end mapping and payment file layouts. + Support day-to-day CMS product inquiries from our partners, including but not limited to possible CMS enhancements and customizations. + Develop customer facing materials including training materials and legal documentation to support cash management services. Manage control partner approvals (Legal, Compliance, Fraud, ORM, Governance and Control) and executive stakeholder engagement. + Support the development of sales support materials for Small Business, Commercial Banking and Corporate Cash Management sales employees including: product overviews, risks and restrictions, job aids, sales and operational procedures, FAQs, sales proposal materials and BB-Web content. + Support and relationship management with various Vendors who support processing of CMS Services, including, contract updates, invoice review and management, SLA reviews, inquires and regular meeting cadence. + Work with internal and external partners to regularly forecast and report on CMS product growth and performance. + Establish volume and pricing requirements with an emphasis on product, channel, and segment growth to optimize the P&L + Address customer and colleague irritants in a timely fashion updating process maps, incident management playbooks, broadcast messages and operational procedures as necessary. + Coach and develop junior talent. **Job Requirements:** + Strong knowledge of Business Banking processes, products/ services and customers, ideally with and previous experience cash management services experience. + Thought leadership/ industry knowledge in the cash management services/ payment space. + Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite. + Ability to work independently with limited guidance; take ownership of deliverables; navigate ambiguity. + Ability to analyze, organize and prioritize work while meeting multiple deadlines. + Experience with agile methodologies preferred. + Ability to communicate effectively with both business and technology stakeholders in both verbal and written form. + Ability to work collaboratively and build relationships across teams and functions. + Ability to work with Microsoft Word, Excel, and PowerPoint + Successful candidate will need to meet Business Banking return to office standards. + Undergraduate degree or product owner / management certificate and / or 5+ years of relevant experience. **Inclusiveness** **Our Commitment to Diversity, Equity, and Inclusion** At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. **How We're Helping Make an Impact in Communities** TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. **Accommodation** Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td) **Additional Information:** We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. **Colleague Development** If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. **Interview Process** We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! **Language Requirement (Quebec only):** Sans Objet Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.