Product Owner II (PS&J Pro) United States + Apply + + + + About CentralSquare Technologies CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient. Job Description What We’re About At CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America. Looking to grow your career? That’s great! We believe in growing and cultivating careers here. There is plenty of room for growth for motivated people. Hard work should be rewarded. We are committed to providing competitive compensation with a great benefits package, including tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Our flexible work environment also enables you to take advantage of an excellent work-life balance whether you are in office or working remotely. The Role This role provides technical insight and guidance into the product process for our Public Safety Software (https://www.centralsquare.com/solutions/public-safety-software) , creating and documenting the technical specifications while working closely with multiple internal and external stakeholders to ensure the development and deployment of high-quality products. Job Duties + Provide input and guidance across multiple Development and Quality Assurance teams to drive excellent quality in products + Collaborate with Product Management to define product vision, roadmap, and growth opportunities and articulate this direction to Agile teams and stakeholders + Establish and maintain product roadmap with the Product Manager while advising on future development that needs to be addressed + Assess value, develop cases, and prioritize stories, features, and epics to ensure work focuses on maximum value and alignment with product strategy + Drive delivery of items in Funded Pipeline + Initiate stakeholder presentation/demo of features developed + Create and maintain feature requirement documents, including acceptance tests that can be applied + Solicit feedback from internal subject matter experts and customers to incorporate into upcoming backlog items + Work closely with Product Management to maintain product backlog in alignment with roadmap, including prioritizing, grooming, and understanding acceptance criteria + Understand and contribute to database design review and database volume and recognize performance bottlenecks + Provide iteration planning and elaboration of user stories, ensuring that they provide quality solutions across all integrated products + Establish release plans in alignment with resources while maintaining awareness of customer issues impacting milestone dates + Inform management of ideas, risks, and achievements of teams + Triage Support cases + Performs all other duties as assigned Skills & Requirements Requirements + Bachelor’s Degree in Business or a technical field, or equivalent experience + 2-5 years of professional experience as a Product Owner or similar + Skilled with product management methodology and processes + Skilled with software product design, functionality and development + Knowledge of Agile process and principles + Skilled with technical writing and developing user stories + Able to tie user stories to specific database knowledge and create user stories that require minimum changes after being committed to development + Skilled with Story Mapping, Feature Breakdown, and Mind Mapping techniques + Able to take complex requests and distil into understandable context for other stakeholders and development + Able to speak to issues in practice and influence necessary change by the development teams + Able to facilitate large team meetings and pull all participants into discussions + Excellent analytical, problem-solving, and communication skills