Nashville, TN, 37230, USA
1 day ago
Product Owner Revenue Cycle Management
**Description** This position is incentive eligible. **Introduction** Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Product Owner Revenue Cycle Management with HCA Healthcare you can be a part of an organization that is devoted to giving back! **Benefits** HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Product Owner Revenue Cycle Management to help us reach our goals. Unlock your potential! **Job Summary and Qualifications** The Product Owner is the “CEO” of revenue cycle management (RCM) for clinical documentation efforts, responsible for directing all pod activities and areas of development to meet business unit objectives, domain and use case OKRs. This role bridges stakeholders (including customers, internal teams, and executives) and the pod team, translating business requirements into detailed user stories and prioritizing the product backlog. The Product Owner is key in driving the development and delivery of products (including data products) that meet market demands and drive organizational success. The ideal candidate should have an RCM background with a solid understanding of clinical documentation requirements and their downstream impact. This individual will need to collaborate with multiple teams to help identify documentation gaps and provide input on how technology, including artificial intelligence, can help bridge those gaps to help drive strategic goals. He/she should possess excellent leadership and communication skills. DT&I’s mission is to bring innovative technology solutions to the clinical and administrative frontline of HCA, re-shaping healthcare processes to improve patient outcomes, empower clinicians with insights, and drive greater efficiency for all. In this role you will be responsible for innovating our care team processes, making them more intelligent, impactful, and efficient. In so doing, you will help our clinicians provide the best care possible and have a better experience in their work. **This will be a fully on-site role at our corporate office in Nashville, TN.** **Major Responsibilities:** **Product Vision and Strategy:** + Develop and communicate a clear product vision that aligns with business objectives, including capturing accurate, complete, consistent, thorough, and compliant documentation. + Define product strategy and roadmap, ensuring timely product features and updates delivery. + Manage dependencies with other teams’ functions while identifying, building and managing strategic partnerships across the different teams (including business and ITG) and ensure alignment across use case/data product roadmaps + Oversee the development and implementation of the product, ensuring it adheres to the defined vision and goals, including the development of reusable, modular components (i.e., limited one-off or “tech-debt” code) + Work with the Domain Leader to set aspirational and achievable Objectives and Key Results (OKRs); regularly adjust product strategy and pod direction based on OKR attainment **Backlog Management:** + Create, prioritize, and maintain a product backlog (backlog grooming) that aligns with business goals and progress towards sprint goals and quarterly targets / OKRs + Ensure user stories and requirements are clearly articulated and aligned with the vision. + Work with the Tech Lead and other engineers to estimate the level of effort for each user story + Continuously refine and adjust the backlog to meet changing priorities and new insights. **Stakeholder Collaboration:** + Engage with stakeholders, including clinicians, to gather requirements, feedback, and insights, ensuring alignment with the overall product strategy. + Escalate and unblock any pod members' dependencies/needs. Facilitate communication between pod members and other teams or shared services + Serve as the primary point of contact for all product-related queries and decisions. + Act as the “voice of the customer” within the pod to ensure the right thing is built **Agile Process Participation:** + Participate in Sprint Planning, Retrospectives, Demos, and Stand-Ups to ensure smooth execution of product development. + Determine which user stories are completed in each sprint to achieve OKRs + Lead Sprint Planning, Sprint Demo, and Sprint Retrospective alongside the Scrum Master + Ensure product increments are delivered on time and meet the defined acceptance criteria. + Track product performance and use data to inform decisions and future iterations. **Education & Experience:** + Bachelor's degree in Business Administration, Computer Science, or other related fields required + Master's degree in healthcare related, Business Administration or related field required + 7+ years of experience in demonstrated experience and expertise in the domain area, ensuring alignment with business objectives and product goals while fostering effective collaboration within cross-functional teams required + 5+ years of experience in revenue cycle management (RCM) preferred + 3+ years of experience in RCM, audit, or business operations in healthcare preferred + 3+ years of experience in Product Ownership, Product Management or a related business role preferred + Prior experience in delivering digital products, with significant domain (i.e., use case area) knowledge/expertise and experience working with and advocating for cross-functional teams with good relationships to stakeholders preferred + Demonstrated experience leading teams with multiple skillsets to fulfill a complex and aspirational business objective required + Certified Scrum Product Owner or similar Agile certification preferred "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Product Owner Revenue Cycle Management opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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