Description 3 Days Hybrid from any of our locations in RI, NJ, MA, NC, TX or AZ Role is not relocation eligible. The Product Owner (“PO”) within the Capital Markets Technology Services team requires a unique mix of trading business knowledge, project management and analytic skills as well as technical leadership skills. The PO for Capital Markets is responsible for defining and prioritizing features and other business requests for implementation. Working closely with key stakeholders across 8-10 different business lines and a variety of internal stakeholder groups, the PO will lead scope and requirements activities and create roadmaps, schedules, and tactical action plans to deliver high-quality solutions on time that align with business and stakeholder goals. The PO will be the primary liaison between engineering, architecture, the business and internal stakeholder groups. The PO is expected to gather, prioritize and breakdown into actionable tasks feature requests, technical health improvements, user/business requirements and security improvements. The PO is responsible for ensuring high-quality technical and functional delivery to the internal clients. Key Responsibilities Product Vision and Definition + Collaborate with business users and internal clients and stakeholders to understand and anticipate their needs and translate them into requirements. + Define the vision and end solution or product that addresses the business problem and maintain a cohesive vision of that product or solution throughout the delivery process. + In collaboration with security and architecture partners, ensure the product adheres to internal standards and patterns. + In collaboration with the product team, create and maintain a product road map. Project Management + Lead end-to-end activities related to implementation including project management, issue management, communication, and change management. + Oversee all stages of product creation, including design and development. + Monitor and evaluate product progress at each stage of delivery. + Work with the product team and end-users to deliver updates and status reports. + Provide demos and progress updates to the business users throughout the delivery process. + Proactively identify and manage risks. Product Development + Manage the product backlog, ensuring it is organized, prioritized and broken down appropriately into stories, epics and tasks. + Participate in Scrum meetings and product sprints. + Continuously prioritize the backlog based on changing requirements. + Ensure the backlog is transparent, understood and visible. + Ensure the development teams stay on task and work to agreed-upon priorities. + Assist the development team in making priority decisions when conflicts arise. + Work with the QA resources to ensure changes are tested appropriately and comprehensively. + Participate in user acceptance testing and recommend improvements. Qualifications + 5+ years of experience as a product owner, business analyst, and/or project manager. + Verifiable experience as a liaison between customers and technical delivery teams. + 5+ years of experience working in support of trading businesses. + Experience defining the customer experience and personalizing the user journey. + Experience completing complex technical projects. + Knowledge and familiarity with industry standard vendor tools and products within the Capital Markets space. Expected Skills / Aptitudes + High level of accountability + Outcome focused self starter + Project management, planning and team organization + High level of analytical thinking and problem solving + Excellent communication skills + Ability to work comfortably and effectively with wide variety of stakeholder groups from individual contributors to executive level management. Pay Transparency The salary range for this position is $ 101,600 - $ 152,400 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits. Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 11/19/2024