Product Quality Manager - Mac Cupertino,California,United States Operations and Supply Chain Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Join the dynamic Product Operations team. In this highly visible role, you will lead the Operations technical team during the next generation product’s development and high volume production. As the technical lead for a product line, you will partner closely with multiple multi-functional teams during all phases of development to enable the product success. **Description** To be a successful team member within Product Operations you will partner with the Operations technical team (DFx, DFm, Test, SQE, PQE and others) during product development and high volume production. As a technical advisor for the product line, you will partner closely with Engineering throughout the lifecycle of development to enable operational success through to mass production. RESPONSIBILITIES: - Ensure operational technical readiness for all phases of the introduction cycle, including driving contract manufacturer preparation for pre-production builds - Own and drive key operational metrics including yield and UPH to ensure complete ramp readiness - Drive process development, documentation, optimization and validation, including all equipment requirement plans - Develop and implement new technologies to enhance production quality, capacity and efficiency - Provide regular VP level communication of technical health of program. - Generate Product Quality Plan (PQP) - Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites - Handle and triage quality critical issues - Drive ongoing product improvements with OEM partners - Support AppleCare Service & Engineering on specific requests - Conduct periodic reviews of Field/Factory Quality Data with OEM partners - Leads Weekly Quality Improvement Forums - Generate monthly Product Health summary - Support and attend new product development builds as required Ability to travel internationally up to 30%. **Minimum Qualifications** + 5+ years of industry experience in one or more of the following disciplines: New Product Introduction / Design Engineering / Manufacturing Operations / Quality + BS in Mechanical, Electrical, Materials Science or Industrial Engineering **Key Qualifications** **Preferred Qualifications** + MS in Mechanical, Electrical, Materials Science or Industrial Engineering + exceptional ability to build relationships; clear, consistent communication; data-driven and results- oriented; enthusiastic and motivated + Obsessively passionate and inquisitive, seeking to pursue everyday problems in innovative ways + Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues + Experience partnering with off-shore manufacturers, high volume production and traveling to manufacturing sites + Direct experience partnering with functional engineering teams (ME, EE, TE, DFX or other) **Education & Experience** **Additional Requirements** **Pay & Benefits** + At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $122,300 and $227,600, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. + Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) **Apple Footer** Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) . Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .