Role:              Product Researcher Team:                Product Package:       Pension, Unlimited leave, Flexible working Location:        Hybrid: 2 days per week in Old Street, London Salary:           Up to £55000, dependent on experience FTE:                Full time About Corndel: Do you want to deliver meaningful impact at scale? Be part of a community that is purpose-driven? Join an inclusive, hugely ambitious, and successful team? This is a fantastic opportunity for a high-performing and driven Product Marketing leader to create real value and impact for our learners, clients and to fuel our growth. Corndel is a strategic skills partner recently honoured as Training Provider of the Year. Our mission? To shape a world where everyone is empowered to be their professional best. We do this by partnering with a stellar list of clients including Gymshark, Unilever, the NHS, Aston Martin, Cancer Research UK, John Lewis, and the NSPCC. As one of the fastest-growing companies in the UK, we've already inspired and developed over 30,000 professionals and their organisations. Our programmes focus on the essential skills required for succeeding in today's ever-changing world of work: AI, data, technology and leadership. Our learners love us, rating us 9/10. People are at the core of what we do. If you're looking to step up your career, this is your stage. At Corndel, we don't just offer jobs; we offer careers filled with purpose, growth, and heaps of fun. Don't just take our word for it; our open, flexible, entrepreneurial culture means 92% of the team recommends working for us. The Product team plans, builds and maintains industry-leading programmes. We build training content that changes lives. The training programmes we build are engaging, interactive, and cutting-edge, using modern training tools and creative approaches to content development. The Product team collaborates with Sales, Marketing, Compliance and Operations to achieve our company-level objectives. Our market leading programmes create lasting behaviour change for our learners and drive quantifiable business impact for our clients. The role: We are looking for experienced researcher to help us fully understand the needs, motivations, behaviours and pain points of both our learners and large enterprise clients, throughout their journeys with us. You will design and carry out research, and analyse the data collected to generate evidence-based recommendations to inform our products and learning experiences. You will work closely with cross-functional teams ensuring the research scope will inform key problem/opportunity areas. You will use various qualitative and quantitative methods, such as surveys, interviews, focus groups and usability testing to uncover user preferences in both the product design and improvement phases. You will make data and insight driven recommendations into the design, development and improvement of our entire range of products, putting the learner experience at the heart of what we do. You will effectively communicate recommendations using tools and techniques, such as personas, journey maps, and usability reports. Your work will help to ensure that the entire team is aligned around user needs and that the product exceeds the expectations of the target customer and consumer. You will do this by adopting a collaborative approach, developing strong relationships with stakeholders across the business.   Responsibilities include: + Plan and design research to determine the needs, motivations, behaviours and pain points of both our learners and buyers + Work collaboratively with internal stakeholders, such as Marketing and Business Development teams, to recruit users to participate in research + Design, plan and conduct primary research , including interviews and focus groups to gather insights + Use quantitative and qualitative methods to analyse data and provide actionable insights + Test and validate product requirements, identify trends and establish priorities + Map user journeys and create user personas to help better understand our target users and improve the learner experience + Present findings and share research results with stakeholders across the business development and product teams + Systematically scan and review the competitor landscape via desktop research to inform Product and Marketing + Keep up to date with UX research best practices and ensure that these are followed About You: + You’re an enthusiastic self-starter – keen to help transform the way organisations develop their people + You value inclusivity, being supportive and respectful of others + You are open to change and take a collaborative approach to challenges + You strive for excellence and have high expectations of yourself and others + You operate with integrity, trust and professionalism and empower others to do so  + You are target driven and thrive under pressure + You have high levels of ownership and accountability, proactively identifying and solving problems + You have a strong desire to learn and improve Experience and Skills: Essential: + Excellent knowledge and understanding of the complete range of research techniques needed to understand user behaviour + 3-5 years of experience in a UX researcher role + Skilled in data analysis to draw insights from data   + Excellent communication skills + Demonstrable experience of working collaboratively to achieve results Desirable: + Experience in B2B + Experience with complex buyer decisions involving multiple parties + Experience working with large enterprise clients across both private and public sectors Why join Corndel? + We're committed to having a fully inclusive, welcoming and safe culture and always striving to improve. + We provide an environment that is truly flexible and supportive, somewhere you will have autonomy over your role. + We're a leader in our field, with quality and excellence at the heart of what we do. + We work together to positively change lives via high quality training content As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer.  As Corndel is a Disability Confident Employer, we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview. If you would like to be considered under this scheme, when submitting your application, please select the appropriate option to let us know that you have a disability. Please note this does not mean that all disabled people are entitled to an interview, in some recruitment situations such as peak times, we might need to limit the overall numbers of interviews we offer. If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We’ll work with you to make sure any appropriate support is in place and make the application process a more positive experience. Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre-employment checks on the successful candidate, including DBS Disclosure and a Barred List Check. For more information contact joe.molloy@corndel.com   Please find our Privacy Policy for Employees and Applicants here. 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