RESPONSIBILITIES
• BU PoC for the TE Appliances Business Unit, Product approvals & certification activities globally, across all regions.
• Shall act as a project manager and be very diligent, methodical and organized in carrying out the agency activities.
• Excellent Knowledge and understanding on the agency technical reports, test reports, specifications and procedures is a must.
• Spearhead the continuous improvement activities, 5S and kaizen event for lean process/system and cost saving activities.
• Shall be subject matter expert and provide guidance to the internal teams on the interpretation of technical/standard requirements to be applied for each various product as per standard /country regulations/agency requirements.
• Coordinate with the testing/certification agencies, track projects and lead them to a logical closure for all regulatory agency approvals activities for existing, modified and new product.
• Monitor standards develop and review products and advice engineers to ensure product compliance.
• Keep learning and researching standards and certification requirements for new applications or technology beyond traditional areas, get prepared to support new business area on certification demands.
• Establish and maintain reliable records on all aspects of the approval process.
• Resolve follow-up service, inspector variation notices from the agency including plant "shutdowns".
• Conducting training session on the agency requirement/standards to the internal teams.
• Supporting Sales, customer queries related to agency approvals and provide timely response.
• Ability to multitask, handling multiple projects and driving for project completion with multiple stakeholders is key for this role.
• Should be able to interact with global stakeholders (PM/Sales etc.), directly with Customers, and communicate technical details efficiently.
EDUCATION
• Years of Experience: + 8 years in Product Safety Certification Domain.
• Educational qualification: BE/BTECH Electrical/Electronics/Mechanical Engineering
CRITICAL EXPERIENCES/COMPETENCIES
• In depth knowledge of regulatory compliance process pertaining to electrical safety products and standards, on both components and end-products are in priorities, experience on standards UL1977, UL486, UL310, UL1059, IEC 61984, IEC 60335, IEC 61210 would be preferred.
• Strong understanding of engineering design practices, product development lifecycles, design change and technical specifications and ability to communicate effectively with engineering teams.
• Ability to recognize opportunities and propose practical solutions for improvements.
• Innovative thinking and continuous process improvement mindset.
• Good Collaboration with team and overseas members.
• A strong attitude of ownership of success and failure. Accountable and committed to quality and results.
• Customer focus mindset / passion to work to provide excellent customer experience.
• Flexibility in learning, multi-tasking and executing variety of certification tasks in short time.
• Excellent Project/Program/stakeholder and information management skills
• Excellent Communication (oral and written) and presentation skills
• Strong planning, data organization, review and management skills.
• Mentoring and Training Skills