Short Description:
The Product Specialist is the expert in Blackberry Services within a Microsoft Exchange 2010 Architecture.
Complete Description:
The project involves the migration of various messaging platforms such as Novell, GroupWise and older Microsoft versions as well as mail relay protocols such as SMTP, MAPI and Blackberry Services to Microsoft Exchange 2010 to consolidate the State's email messaging system to a new enterprise infrastructure. The Product Specialist is the expert in Blackberry Services within a Microsoft Exchange 2010 Architecture. The primary responsibility of a Product Specialist is to deploy a Blackberry solution across a large, distributed environment including configuration, support and maintenance. As part of the team, the Product Specialist will assist in the successful migration of users to the new infrastructure. The Product Specialist requires significant to expert experience and skills in the core Windows technologies (GPO, CIFS and ADFS) and how it affects/interacts with VES within the enterprise. The Product Specialist will usually also have significant experience of BES core integration technologies. The Product Specialist should have strong communication and customer service skills, ability to interface with vendors, strong analytical and problem solving skills. The Product Specialist will be expected to write technical and operational management documentation.
Years of Relevant Experience: 5 years
Preferred Education: 4 year college degree or equivalent technical study.
Role Description:
Strong knowledge of Microsoft Exchange 2010 Architecture, Administration and management utilizing Blackberry Services.
Understanding of network concepts, protocols.
Technical understanding of BES core integration infrastructure technologies
Strong communication, analytical, customer service, problem solving skills.
Skills:
Skill
Required / Desired
Amount
of Experience
Experience supporting virtualization on VMware or HyperV
Highly desired
5
Years
Knowledge of SQL database backend support for blackberry services
Highly desired
5
Years
Knowledge of Cloud technologies such as Office 365
Highly desired
5
Years
Ability to analyze situations and formulate recommendations to higher levels
Highly desired
5
Years
Ability to write technical and operations management documentation
Highly desired
5
Years
Strong knowledge of Microsoft Exchange 2010 Architecture, Administration and Management utilizing Blackberry Services
Required
5
Years
Technical understanding of BES core integration technologies including Windows Active Directory and Microsoft Exchange
Required
5
Years
Solid understanding of core Windows infrastructure technologies (GPO, CIFS and ADFS) and how they interact with BES
Required
5
Years
Understanding of networking concepts, protocols and how it affects with BES within enterprise including mail relay potocols such as SMTP, MAPI, POP
Required
5
Years
Strong knowledge of BES migration tools of users and accounts
Required
5
Years
Strong communications, analytical, customer service, problem solving, organization and interpersonnal skills
Highly desired
5
Years
Experience managing and supporting systems, configuration management and technology deployments across large distributed environment
Required
5
Years