Product Specialist - HCM
Abbott Laboratories
ROLES & RESPONSIBILITIES
1. Summary:
Contribute to a solid foundation for the product long-term growth - through increasing awareness among Health Care Professionals on the important roles of improving quality of life. To build the confidence level of HCPs on recommendation of designed products.Assure consistent demand growth and achievement of business goals & targets in assigned territories by identifying opportunities and gaining new business while maintaining and growing existing business.2. Core Job Responsibilities:
Territory Management
Develop customer database with detailed records of hospital/ health center/ target organization/ health care professionals, etc.Evaluate, classify, and identify precise target customers. Prioritize potential territories.Establish & maintain close relationship with key accounts through ensuring company services meet their requirements.Monitor market trends and competitor activity in assigned territory.Collect and report Market intelligence to Supervisor & Marketing team.Planning and organizing:
Utilize customer database for preparing weekly & monthly working plan, daily detailing calls, resource allocation plan, or direct-to-consumer marketing activities.Business development
Develop new business opportunities with existing and potential clients.Ensure good execution of all Sales & Marketing programs in assigned territory. Strictly track and provide feedback on the programs to upper levels.Implement effective daily sales calls and maintain records. Address product complaints in a timely manner.Harmonize diversified activities (product presentation, consultation…) in various relating fields: hospital, health center, kindergarten, food shop, supermarket, and other consumer organization i.e. patient society, elderly society, mother society.Others
Well update of product knowledge, as well as health care scientific backgrounds.Manage Company, department reports in a timely and correct manner.Ensure activities to comply with Company Business Code of Conduct and all local applicable laws within scope of function responsibility.Carry special work as assigned by Management.MINIMUM BACKGROUND/ EXPERIENCE REQUIRED
Working experience in healthcare/wellness industryCommunicationCustomer focusTime managementPersuasiveness/ Sales-oriented abilityContinuous improvement behaviorMINIMUM EDUCATION REQUIRED
University degree of Medical/Pharmacy qualification
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