Waterloo, IA, USA
1 day ago
Product Support Representative
Back to Search Product Support Representative Category: Professional Location: Waterloo, IA 50704 Pay: $30.00 Hourly Posted: 1 day ago Status: Open Description

Product Support Representative


Are you a Product Support Rep seeking a new role? 


Company Profile

A global leader in manufacturing farm, forestry, and construction equipment, serving farmers, ranchers, landowners, builders, and loggers.Operates one of the largest equipment finance companies, providing comprehensive financial solutions for its customers.

What's in it for you?

Elwood Professional associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

Medical/Vision/Dental/Rx plansHoliday PayTeladoc (online care)Referral Bonus IncentiveAnd More!

Product Support Representative Details:

Contract position$30.00 /hourFirst Shift (Monday through Friday from 09:00am to 06:00pm)Provides advanced product and customer support or training for products, services, and initiatives while driving reliability and serviceability improvementsResolves advanced product problems, researches solutions, and develops new ones, coaching channel partners on problem resolution tools and self-sufficiency.Participates in Product Improvement Programs (PIPs), Product Development Programs (PDPs), and field programs for product non-conformance or safety.Travels to collect failure data, assist in product testing, provide problem resolution, or gather market intelligence and competitive comparisons.Develops and delivers technical training, promotional/marketing materials, and supports Marketing and Product Support at events or through parts and service program initiatives.

Product Support Representative Qualifications:

Demonstrated professional communication skills with proven results both written and oral.Ability to work in a fast-paced environment and with metric-driven results.Demonstrated commitment to lifelong learning with the ability to understand complex systems.Proven ability to work collaboratively both in person and virtually.Attention to detail and accuracy. Ability to maintain a positive outlook within a fast-paced work environment. Willingness to travel up to 10% of the time.Applicant may be subject to a background check

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.


We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.


Our commitment to you: Real People. Fast job offers. No Robots.


How to Apply:

Email, call, or text us today! Feel free to apply online at www.elwoodjobs.com!


Hannah Wever

4111 Central Avenue

Columbus, IN 47203

(317) 824-9822 ext.

hannah.wever@elwoodprofessional.com



Qualifications

*See above for qualifications

#IJ #ZRPRO #BIZ1

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